The Commercial Kitchen / HVAC Technician is a field-based service professional responsible for diagnosing, repairing, and maintaining HVAC, refrigeration, ice machines, and commercial cooking equipment across a 1.5–2 hour service radius. This role supports demand service, emergency breakdowns, installs, and after-hours work, while mentoring junior technicians and protecting the customer experience.

• Minimum 5 years commercial field service experience (required)
• Strong HVAC diagnostics experience is mandatory
• Refrigeration experience strongly preferred
• Ice machine and cooking equipment experience preferred but trainable

• HVAC – primary
• Commercial Refrigeration
• Ice Machines
• Commercial Cooking Equipment

• HVAC: Trane, Lennox, Carrier
• Refrigeration: Heatcraft, Bohn, Larkin, Delfield, True, Traulsen
• Ice Machines: Manitowoc, Hoshizaki, Scotsman, Icetro
• Cooking Equipment: Vulcan, Pitco, Frymaster, MagiKitch’n, Blodgett, Alto-Shaam, Garland

• Independently diagnose HVAC, reach-ins, walk-ins, ice machines, and core cooking equipment
• Strong understanding of Refrigeration cycle (superheat, subcooling, pressure relationships), Electrical diagnostics (motors, relays, contactors, sensors)
• Perform Leak detection, minor repairs, and charging
• Standard PMs and installs
• Accurate documentation in NetSuite FSM & XOi
• Consistently follows SOPs and parts accuracy
• Begins supporting junior technicians
• Reduces repeat calls through proper root-cause diagnosis

• Advanced HVAC and refrigeration diagnostics
• Handles Multiple evaporator systems
• Advanced controls and sensors
• Compressor replacements and system balancing
• Strong working knowledge of Ice machine platforms
• Advanced cooking equipment (combi ovens, programmable controls)
• Performs root-cause diagnostics (not symptom chasing)
• Escalation tech for high-priority calls and key customers
• Provides phone and field troubleshooting support to team
• Strong customer communication and decision explanations (repair vs replace)
• Mentors junior techs consistently
• Candidate for Lead Technician path

• System-level diagnostics across HVAC, refrigeration, cooking, and ice platforms
• Leads complex repairs, rebuilds, commissioning, and startups
• Drives first-time fix rates and parts efficiency
• Influences Technician training. SOP improvements, Inventory and truck stocking strategy, Trusted advisor for leadership and key accounts, Feeds Supervisor and Manager pipeline

• Clean driving record
• Background check
• Drug screening
• No felony convictions (non-negotiable)

• EPA 608 (Type I, II, or Universal)
• State HVAC license
• CFESA certification
• Electrical certification

• Primary schedule: Monday–Friday
• On-call rotation required
• Open to offset schedules (example: off Mon/Tues, work Sat/Sun)
• Average 3–5 service calls per day

• Emergency breakdowns
• Demand service
• Installs
• After-hours work as needed

• Service truck & gas card
• Company phone
• Work shirts & PPE
• Ladders

• Recovery machines
• Vacuum pump
• Scale
• Torches
• Nitrogen & recovery tanks (as needed)

• Basic hand tools

• NetSuite FSM
• XOi

• $30–$40/hour, based on demonstrated capability (tier-aligned)
• Overtime paid after 40 hours
• Company performance-based bonus

• Health insurance 100% company paid
• 401(k) with 4% company match
• Life insurance
• Dental & vision
• PTO accrual upon hire!
• Paid sick days

• Expected to mentor junior technicians
• Clear path into Lead Technician/ Supervisor roles
• Field-based, family-feel culture
• Customer-centric mindset
• Accountability and professionalism at all levels

• Customer communication
• Diagnostic speed
• Paperwork & documentation accuracy
• Team leadership