Job Summary:

This is a position in the treatment and rehabilitation of clients with behavioral health disorders. The Mental Health Technician is responsible for the services necessary to assist clients in daily living in a treatment unit or in a residential program. This position is also responsible for answering phone calls, taking messages for staff, greeting and assisting clients and members of the public in communication with agency staff. The Mental Health Technician assists in maintaining medical records, conducting general word processing, copying, filing, and general clerical duties. A person in this position oversees the daily flow of chores, facilitates groups, passes medications, and oversees client activities. Work is performed alongside an MHT II or higher for all training purposes.

Credential and Experience Requirements:

• Obtain Certification for Management of Aggressive Behavior (MOAB) training. MOAB is an in-depth training program that teaches individuals how to recognize, reduce, and manage violent and aggressive behavior. Training is provided.
• First Aid CPR Certification preferred or willing to obtain.
• You must be at least 18 years old.
• A high school diploma or equivalent is required.
• Must pass pre-employment requirements, UA, background check, TB Skin Test and Medical Health Assessment.
• Knowledge of Alcohol and Drug and/or Mental Illness, preferred.

Primary Job Duties and Responsibilities:

• Required to follow dress code policies of any alternative work locations, including but not limited to schools, jails, courts, detention centers, other community partners, etc.
• Develop effective communication in both written and verbal platforms.
• Learn to operate all general office equipment.
• Gain proficiency in using a personal computer-based word processor.
• Acquire the ability to function competently as a receptionist.
• Understand and perform electronic record filing
• Understand confidentiality regulations.
• File, maintain client records and general office duties.
• Learn how to monitor weekend passes and curfew for individuals in the reintegration level of care.
• Learn how to monitor client behavior and documentation.
• Learn how to prepare and monitor work crew assignments.
• Learn how to collect UAs for clients.
• Learn how to resolve conflicts amongst clients.
• Learn how to do routine inspection for maintenance requirements.
• Learn how to oversee house cleaning assignments.
• Learn how to conduct meal preparation supervision and assignments.
• document the need for supplies and commodities when identified.
• Learn how to monitor building security throughout shifts and address irregularities.
• Learn how to document client interactions.
• Learn how to report appropriately to leadership.
• Learn how to facilitate the delivery of services to clients when scheduled.
• Learn how to initiate activities as outlined in the group schedule.
• Learn how to be oriented and competent in overseeing clients for tornadoes and/or fire drills.
• Learn how to act as an on-site liaison for the MHT Supervisor and provide oversight to daily operations.
• Learn how to provide on the job training (OJT) for new hire MHT I via behavioral modeling.
• Learn how to tend to Client needs.
• Attend meetings and supervision as directed by supervisor.
• Complete annual training.
• Complete and maintain proper documentation of time and services within 24 hours.
• Other duties as assigned.

Physical Requirements:

• Must be able to lift and carry 25-50 pounds occasionally.
• Prolonged periods of standing and walking may be required.
• Frequently bending, stooping, or kneeling to assist clients or perform tasks.
• Ability to reach overhead and handle objects or equipment.
• Be able to get on the floor and rise without assistance.

Crawford County Mental Health Center (CCMHC) is an Equal Opportunity Employer

CCMHC provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

At-Will Employment

I understand that I am an employee at-will and that neither this document nor any other document, writing, or manual creates, or is intended to create, a contract of employment between myself and Crawford County Mental Health Center. Crawford County Mental Health Center is an employment-at-will agency. This means an employee has the ability to quit employment for any or no reason, and an employer may terminate employment for no reason or for any non-discriminatory and/or non-retaliatory reason.