The Veterinary Technician will work cohesively with veterinarians, assisting them in multiple procedures including physical examinations, dental procedures, surgeries, etc. Technicians also may help with their own appointments for procedures such as anal gland expressions, nail trims, bandage changes, lab work, surgery admission and discharge. This is an overview of the position and the job responsibilities listed do not encompass the entirety of what is required in this position

Duties & Responsibilities

• Demonstrate leadership qualities and support to our surrounding team on the floor including CSR’s, Veterinary Technicians, 5th Years, Associates and Administrators to the highest standards Obtain and record patient vitals and collect cohesive history for Veterinarian.
• Provide cohesive signalment including patient name, weight, presenting concern, status, etc.
• Administer or dispense written, oral, and/or injectable medications, fluids, and/or vaccinations as prescribed by Veterinarian.
• Provide exceptional client service by communicating respectfully and empathetically while educating clients or reviewing home care instructions, and/or resolving client conflicts/concerns to best of ability.
• Preparing surgical instruments, surgery packs, and equipment for surgery- ensure sterility and environment is of quality care and to Hippo standards.
• Assist in monitoring cleanliness and effectiveness of equipment including but not limited to anesthetic monitoring equipment, in-house laboratory equipment, diagnostic equipment, etc.
• Radiology: positioning patients, obtaining radiographs, and ensuring images for consultation are sent in a timely manner.
• Demonstrate quality patient care including proper restraint techniques, and abiding by Hippo Patient Care Expectations
• Ensure that medical records including surgery and anesthetic monitoring forms are recorded within compliance of Arizona Veterinary Board
• Maintain cleanliness of hospital areas by ensuring pharmacy is stocked, deliveries are unpacked, maintain cleanliness of exam rooms, surgery suite, treatment area; Maintain equipment cleanliness and longevity and submit cleaning checklist by end of each shift. Follow OSHA guidelines, attend annual OSHA training and utilize appropriate PPE when required.
• Perform all other duties as assigned.

Required Competencies, Skills & Abilities

• Veterinary Clinical Skills: Proficient in-patient assessment, vitals, medication administration, patient restraint, and quality patient care.
• Surgical & Diagnostic Skills: Skilled in surgical preparation, anesthesia monitoring, radiology, laboratory procedures, and veterinary equipment use.
• Documentation & Compliance: Detail-oriented with the ability to maintain accurate medical records and follow veterinary, OSHA, safety, and infection-control standards.
• Communication & Client Service: Strong interpersonal skills with the ability to communicate empathetically, educate clients, and address concerns professionally.
• Teamwork & Leadership: Ability to collaborate effectively with veterinarians and hospital staff while demonstrating leadership and supporting team performance.
• Organization & Accountability: Ability to prioritize tasks, maintain clean and organized work areas, properly maintain equipment and supplies, and consistently follow established standards and procedures.

Education & Experience

• High school diploma or equivalent required; completion of an accredited Veterinary Technician program preferred.
• Veterinary Technician certification/credentialing preferred or required in accordance with applicable state regulations.
• 1–2 years of veterinary clinical experience preferred, with experience in patient care, anesthesia/surgery, radiology, and laboratory procedures.
• Current CPR/first aid and applicable veterinary certifications are preferred.
• Experience working in a fast-paced veterinary hospital or clinical environment preferred.

Physical Requirements

• Ability to stand, walk, bend, kneel, stoop, and sit for extended periods.
• Ability to safely lift, carry, and restrain animals and handle veterinary equipment and supplies.
• Ability to lift and carry up to 50 pounds, with or without reasonable accommodation.
• Ability to perform repetitive movements, including reaching, grasping, and fine motor tasks.
• Ability to work in a fast-paced clinical environment with exposure to animals, cleaning agents, medical equipment, and bodily fluids while using appropriate PPE.
• Requires sufficient vision, hearing, and manual dexterity to safely perform patient care and operate veterinary equipment.