DI Scheduling Specialist: This 1.0FTE/Full-time position is scheduled to work 8 HR day shifts and is UFCW represented.

Compensation: Non-exempt, $21.53/HR-$35.10/HR

Benefits:

At Mason Health, we are committed to providing our employees with a comprehensive benefits package that supports both your professional growth and personal well-being. Whether you are a Part-time or Full-time member:

Health & Wellness Benefits:

• Medical, Dental & Vision Insurance – With employer paid premiums for full-time employees

• Mental Health & Wellness Resources – Access to our Employee Assistance Program (EAP), Talkspace, and the Calm App.

• Life Insurance

• Short & Long-Term Disability Insurance

Financial Benefits:

• Retirement/Deferred Compensation Plans – Mason Health contributes 8% of your compensation every pay period when you contribute at least 5%.

• Flexible Spending Account (FSA)

• Tuition Assistance Program

• Approved by the Health Resources and Services Administration (HRSA) for student loan repayment programs.

Time Off & Work-Life Balance:

• Generous Paid Time Off (PTO) – Accrue up to 8 hours of PTO every bi-weekly pay period, starting with 5 weeks of PTO and increasing to 7+ weeks after 3 years.

Exciting Incentive:

• Employee Referral Program – Earn up to $7,500 depending on the role.

PNW Living:

• Nestled in the heart of the Pacific Northwest – Shelton offers the perfect balance of work and lifestyle, with access to top outdoor recreation, local dining, and unique attractions. Located near Olympic National Park and Puget Sound, it’s a gateway to adventure, surrounded by lush evergreen forests, crisp mountain air, and serene waters.

Job Summary:
The DI Scheduling Specialist is responsible for scheduling all Radiologic exams offered within Mason Health. This includes gathering necessary demographic information in the EMR to facilitate patient registration and billing integrity. DI Scheduling Specialists provide a calm and welcoming workplace while maintaining a professional environment for patients.

Job Specific Duties & Responsibilities:

1. Coordinates with provider offices and clinics to ensure correct exams are ordered following DI protocols and assists with STAT exam completion from internal and external providers.
2. Verifies insurance eligibility and obtains necessary authorizations. Assures authorizations are accurate, current, and retrieved at time of scheduling.
3. Schedules diagnostic exams/procedures for the department including but not limited to: CT, Dexa, Mammography, MRI, Nuclear Medicine, Ultrasound, Echocardiography, and Fluoroscopy.
4. Submits requests for interpreter services to correspond with scheduled exams.
5. Checks patients in for their scheduled exams/walk-in x-rays.
6. Assists the Radiologist with contacting providers regarding urgent results.
7. Answers incoming calls in a timely and professional manner.
8. Performs administrative tasks including but not limited to faxing, filing, image requests, supply ordering, and all other assigned duties necessary.
9. Creates CDs of patient exams and helps with PACS workflows.
10. Assists with patient care activities as needed.
11. Maintains a calm and welcoming environment for patients at all times.
12. Completes all annual competency and education requirements within established parameters and timeframes.
13. Participates in organizational duties and process improvement for department when necessary.
14. Other duties and as assigned.

Required Education and Experience:

1. High school diploma or equivalent.
2. One (1) year of clerical/medical office experience required.
3. One (1) year of Radiology/Scheduling experience required.
4. Experience using Cerner and/or PACS strongly preferred.

Required Knowledge, Skills and Abilities:

1. Knowledge of filing and record keeping practices along with hospital/medical terminology.
2. Strong Telephone and verbal skills, along with active listening. Ability to handle a high volume of calls in a timely and professional manner.
3. Ability to follow protocols and work efficiently in an environment that includes varying workloads and interruptions. Able to work collaboratively with Radiologic Technologists, Providers, and other facilities as needed.
4. Knowledge of CPT/ICD-10 codes.
5. Ability to understand and implement HIPAA compliance.

Mason Health practices equal employment opportunity towards all workforce members and applicants for employment. Mason Health does not engage in or tolerate any discrimination in the workplace prohibited by applicable local, state, or federal law. Specifically, no workforce member will be discriminated against on the basis of their race, color, sex/gender (including pregnancy), sexual orientation, religion/creed, age, disability, marital or veteran status, national origin, genetic information, or any other characteristic protected by applicable state or federal law.