SUMMARY: Under the direction of the Patient Access Coordinator-Biller and/or Revenue Cycle Manager, the Registrar is responsible and accountable for registering patients at all points of hospital admission. The Registrar may facilitate the date of service admission of patients into the Emergency Department (ED), Inpatient, Swing-Bed, Outpatient and Clinic. The Registrar may also facilitate the pre-registration of all indicated patients via phone call registration prior to the date of service. The Registrar is responsible for ensuring that all regulatory and insurance specific documentation is presented to each patient for signature. The Registrar is responsible for verifying, if indicated, medical necessity has been met. If medical necessity has not been met, the Registrar is responsible for the patient notification of all non-covered items and obtaining the patient’s signature on the Advanced Beneficiary Notice of Non-coverage (ABN). The Registrar is responsible for verifying benefits and eligibility as well as the calculation of the patient’s estimated responsibility and the notification of the responsibility to the patient. The Registrar is responsible for ensuring that all patient registration information is accurately verified 100% of the time.

JOB REQUIREMENTS

Education: High School Diploma or equivalent

Experience: 12 to 18 months related healthcare and/or customer service.

Other: Adaptability to multiple systems is essential. In-depth knowledge of federal and state employment laws. Working knowledge of Microsoft Office Suite, databases and general office equipment. Must be extremely detail oriented, organized and conscientious to ensure high quality work. Excellent time-management and follow-up skills to ensure work deadlines are met. Outstanding communication, presentation and interpersonal skills. Must be a positively contributing team player and possess willingness to be cross-trained in other functional areas. Ability to maintain a high degree of confidentiality with regard to employment data, HIPAA, and departmental operations.

Preferred: Prefer applicant to have a working knowledge of medical terminology, ICD 10, CPT and HCPCS coding basics.

Safety Sensitive Designation:

No

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without an accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform the following: Must have the ability to communicate effectively, orally and in writing, to solve problems and make decisions. Spend eight (8) hours or more in front of computer, monitor or similar screen utilizing keyboard and/or mouse, daily. Ability to regularly stand and walk, occasionally bend, squat and twist, and occasionally lift up to 20 pounds using proper body mechanics. Must have a keen sense of hearing and visual acuity with or without correction. Must be able to handle critical and highly stressful situations with efficiency and composure.

Work Environment
Office setting, within a hospital environment