About Company:

Embergrove Hospitality is an independent, nimble, and gritty hospitality management company that proudly oversees 12 distinctive hotel locations, along with several bars and restaurants across the Midwest. Rooted in genuine, from-the-heart hospitality, the Embergrove team blends ingenuity, transparency, and hard work to deliver memorable guest experiences and strong business results.

With deep Midwestern roots and a hands-on approach, Embergrove manages every property with an entrepreneurial spirit—combining creative strategy, disciplined revenue management, and in-house marketing expertise. From boutique hotels to full-service properties, each location reflects Embergrove’s belief that exceptional hospitality starts with authentic people, thoughtful service, and relentless dedication to excellence.

About the Role:

The General Manager will serve as the key leader responsible for overseeing all operational aspects of the company within the management of companies and enterprises sector. This role demands strategic oversight of business functions including project sales, cost control, and hospitality services to ensure sustainable growth and profitability. The General Manager will drive corporate sales initiatives while maintaining rigorous control over food and beverage costs, ensuring alignment with overall financial objectives. They will also be accountable for managing the profit and loss (P&L) statements, developing incentive programs, and fostering a high-performance culture through effective people management. Ultimately, this position aims to optimize operational efficiency, enhance customer satisfaction, and deliver strong financial results across all business units in the United States market.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 7 years of progressive leadership experience in general management within the hospitality or corporate sales sectors.
• Proven track record in managing P&L statements and controlling operational costs effectively.
• Demonstrated expertise in people management and developing incentive programs.
• Strong knowledge of food and beverage operations and cost control methodologies.

Preferred Qualifications:

• Master’s degree in Business Administration or related discipline.
• Experience managing multi-unit operations within the hospitality or corporate sales industries.
• Familiarity with advanced project sales strategies and customer relationship management (CRM) tools.
• Certification in hospitality management or project management (e.g., PMP).
• Experience working within large enterprises or management of companies and enterprises sector.

Responsibilities:

• Lead and manage daily operations across multiple departments including sales, hospitality, and food and beverage services to meet company goals.
• Develop and implement strategic sales plans to drive project and corporate sales growth.
• Monitor and control food costs and overall operational expenses to maximize profitability.
• Oversee P&L management, ensuring financial targets are met and variances are analyzed and addressed promptly.
• Design and administer employee incentive programs to motivate staff and improve performance.
• Recruit, train, and mentor management and staff to build a cohesive and productive team environment.
• Collaborate with senior leadership to align operational strategies with company objectives and market demands.
• Ensure compliance with industry regulations and company policies to maintain operational integrity.

Skills:

The General Manager will utilize people management skills daily to lead diverse teams, fostering collaboration and high performance. Project sales expertise will be applied to develop and execute sales strategies that expand market share and drive revenue growth. Cost control and food cost management skills are critical for maintaining budget discipline and maximizing profitability in food and beverage operations. P&L management skills enable the General Manager to analyze financial data, make informed decisions, and adjust operational plans accordingly. Additionally, designing and implementing incentive programs requires strong interpersonal and motivational skills to align employee performance with organizational goals.