General Manager – Aqua-Tots Swim School

(Swim School Manager | Operations Manager)

Location: Charlotte, NC
Job Type: Full-Time
Pay: $50,000-$55,000 + Annual Bonus Opportunities
Schedule: Flexible availability required, including afternoons/evenings and weekends to meet the needs of the school and season.
Benefits:
• Health Insurance w/ HSA & FSA options
• Employer-paid dental and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

This role leads team development, customer experience, sales growth, and daily swim school operations to ensure families receive world-class swim lessons in a safe and welcoming environment.

Welcome to Aqua-Tots!
At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life.

Are you looking for a company that invests in its leaders and promotes growth from within?
Do you thrive in a mission-driven culture where your work makes a difference every day?

If so, you may be exactly who we’re looking for. The right leader will be welcoming, enthusiastic, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.

What You’ll Do

Lead the Team – Recruit, coach, and inspire staff to deliver consistent, high-quality lessons in a safe, fun, and welcoming environment.

Create Excellent Family Experiences – Ensure strong customer service, smooth scheduling, and solutions to any issues.

Drive Sales & Growth – Manage sales goals, track leads, and engage families to grow the school.

Maintain Facility Standards – Ensure the pool, lobby, and facility meet Aqua-Tots brand standards for cleanliness, safety, and overall appearance.

Oversee Operations – Handle staffing, scheduling, payroll, and budgets while keeping operations running smoothly.

Partner for Success – Collaborate with the Regional Manager and Operations Team to ensure excellence across all areas of the school.

What We’re Looking For

• 2+ years of management experience (operations, hospitality, education, or retail preferred)

• Strong customer service and people leadership skills

• Someone who thrives on building teams, solving problems, and creating positive experiences

• Flexible availability to meet the needs of the school

• High School diploma or GED required; Bachelor’s degree preferred

• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain — we’ll provide training)
  

Ready to Dive In?

If you're ready to lead with purpose, inspire a team, and make a lasting impact on families in your community, apply today to become a General Manager at Aqua-Tots Swim Schools!

Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization.