SUMMARY

Under the direct supervision of a Regional or Executive Director, the Program Coordinator provides both general and project specific support in their assigned geographic footprint (Gulf South). Skillsets are also used to provide support to the Vice President (Regional Teams) on an “as needed” basis. The program coordinator will perform duties supporting mission and program outcomes; assuring policies and procedures and working on special projects as directed. The program coordinator answers questions and responds to basic information and referral inquiries. Independent judgment is required to plan, prioritize, and organize a diversified workload and provide recommended changes in virtual office practices or procedures. The program coordinator is involved in decision making, multitasking, taking initiative and must possess the ability to coordinate numerous projects or activities at one time.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Perform a variety of program support activities within assigned to geographic footprint. Assignments typically involve support activities that require working knowledge of Epilepsy Foundation programs, operations and procedures. – 50%

· Provide information resources and referral to support people with epilepsy within assigned geographic footprint. – 30%

· Maintain operational work plan for all assignments and projects under this position. – 20%

ADDITIONAL DUTIES AND RESPONSIBILITIES

· Professionally and with the disposition of team unity, interact with EF national office staff as needed.

· Coordinate and or complete designated projects as required.

· Provide both virtual and in-person attendance at EF events and activities within designated geographic territory.

· Keep accurate and complete constituent records.

· Compile data from numerous sources and produce summary reports as required under general direction.

· Route mail and emails when needed.

· Interface with local staff and board members concerning reporting, exchange of information and general administrative support.

· Proofread typed data ensuring proper spelling, punctuation, and grammar usage; perform minor document revisions to ensure clarity.

· Assist with other duties and special projects, as assigned.

EDUCATION REQUIREMENTS

· High school diploma or equivalent required with a bachelor’s degree preferred.

EXPERIENCE REQUIREMENTS

· Three (3) years of related work experience.

· Proficiency with MS Office and other database software platforms. Employee must also be comfortable learning new technical systems, as needed.

ESSENTIAL SKILL(S)

• Bilingual is highly preferred.

OTHER SPECIFIC KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS, LICENSES

· A high level of detail orientation and accuracy (checking your work for accuracy is especially important).

· Ability to prioritize work assignments and track multiple projects simultaneously and follow through to completion with each.

· Ability to work independently with minimal supervision on assigned duties; a sense of ownership and urgency in completing assigned job duties is essential.

· Excellent time management and problem-solving skills.

· Excellent written/verbal/interpersonal communication skills.

· Use sound judgment and maintain strict confidentiality.

SUPERVISORY RESPONSIBILITIES

· This position has no supervisory responsibilities/no direct reports.

MANAGES

· 0

TRAVEL, WORK ENVIRONMENT, AND PHYSICAL DEMANDS

· This is a part-time position, working 20 hours per week, Monday-Friday, between 9 AM – 5 PM local time.

· The program coordinator operates in a professional office environment and routinely uses office equipment.

· While performing the duties of this job, the employee is regularly required to talk and hear and will require staring at a computer screen and/or documents for extended periods of time, standing/moving around when filing for extended periods of time, some lifting (boxes, packages, office equipment) and moving tables/chairs to set up meeting spaces.

· Travel and/or virtual meetings throughout the assigned geographic footprint is required with occasional regional or national travel expected.

· Work might be required on some evenings and weekends for events and/or selected programs.

· Telework privileges may be requested, in accordance with our standard telework policy. Satisfactory performance and excellent customer service must be maintained.