Marriott Knoxville Downtown - Banquets Captain

Join Our Team as a Banquets Captain!

Step into the spotlight and let your leadership dazzle! As our Banquets Captain, youll be the maestro orchestrating every detailfrom the first sparkling setup to the final, flawless farewell. Youll rally your team, keep service seamless, and make every event an unforgettable celebration. If you thrive where energy is high and every moment is a chance to wow guests, get readythis is your stage to shine and create magical memories!

KEY SKILLS/RESPONSIBILITIES

• Master of Banquets: Lead the charge in setting up, servicing, and breaking down epic banquet events, all while making sure every detail matches the Banquet Event Orders.
• Style & Safety Guru: Keep the team looking sharp and working smart, upholding top-notch standards in appearance, service, and safety. Youre also the go-to for policy and liquor law know-how!
• Team Dynamo: Rally the crew, assign tasks, run pre-event huddles, and help train new recruits to be the best in the biz.
• Guest Happiness Hero: Bridge the gap between Sales, Catering, and guests, swooping in to solve problems, complaints, and keep accidents at bay.
• Operations Whiz & Money Maestro: Juggle schedules, crunch wage reports, keep inventory in check, and oversee beverage serviceall while handling checks, paperwork, and cash with impressive finesse.
• Multi-Tasking Marvel & Trusted Ally: Lend a hand with A/V, attend meetings, help out wherever needed, manage Lost and Found mysteries, and keep sensitive areas securealways representing the company with integrity and flair.

EDUCATION & EXPERIENCE

• Minimum of 1 year progressive experience in a hotel or related field required
• High school diploma or equivalent required; college coursework in hospitality or a related field is a plus
• Previous supervisory experience preferred
• Alcohol Awareness Certification (must comply with state regulations)
• Excellent communication, decision-making, and problem-solving abilities
• Ability to work effectively under pressure and demonstrate initiative
• Strong proficiency in financial tasks and arithmetic.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

With an ideal location adjacent to the Convention Center, Marriott Knoxville Downtown is the perfect choice for business and leisure travelers. Our Knoxville, TN hotel offers the best in amenities and service to ensure that our guest have a carefree stay. Leisure travelers appreciate this Knoxville hotel's downtown location. We are within walking distance of many attractions, including the Knoxville Museum of Art, historic Market Square, and the University of Tennessee. Before guest head out in the morning, join us at WINDOWS ON THE PARK Restaurant/Lounge for our Best-4-Breakfast, or stop by after sightseeing for a relaxing dinner WINDOWS ON THE PARK Restaurant is perfect for families, kids under 12 eat for free at qualifying rates.

Application deadline for Colorado positions: