Healthcare Host/Hostess Job Description

The Host/Hostess is responsible for effectively communicating with patients, staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock. Major responsibility includes delivering meal carts to patient units, aiding in the meal set-up at bedside, discarding of soiled trays, taking inventory of nourishment area, stocking the nourishment area and accurately operating technical equipment. The Host/Hostess is responsible for sanitation activities, including dishware, equipment cleaning and janitorial tasks. In addition, position is responsible for cashiering in the cafeteria. The general responsibilities of the position include those listed below,

Job Type: Full-time
Schedule: Monday-Friday and every other weekend
Shift: 6:00am-5:30pm

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
• Delivers carts to the correct floor or patient area.
• Serves trays to patients and determines if they need anything else.
• Assists customers with opening containers and cutting food when requested.
• Collects trays and places garbage and trash in designated containers.
• Records the amount and type of special food items served to patients.
• Brews coffee and tea. May be required to restock other beverage areas.
• Interacts with customers in the serving and dining areas.
• May take orders in an Expressly For You (EFY) environment.
• May assemble and deliver patient trays in an EFY environment.
• Replenishes floor stock.
• Attends all allergy and food borne illness in-service training.
• Complies with all Lemontree Healthcare policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training and hazard assessments.
• Attends training programs (classroom and virtual) as designated.

• Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams.
• Other duties as assigned

Experience

• 1 minimum years experience in the food industry preferred

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills.
• Basic computer skills a plus.
• Presents self in a highly professional manner to others and can uphold honesty and ethics in the workplace, can maintain a positive attitude and the ability to communicate with co-workers and other departments with professionalism and respect.
• Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives and can provide clear directions and responses to co-workers.
• Basic food handling skills preferred.

Benefits:

• Dental insurance
• Vision insurance
• Health Insurance
• 401k
• Paid time-off
• Paid holidays
• Referral program

Lemontree Healthcare policy is to provide equal employment opportunity to all qualified applicants and employees regardless of their race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, veteran status, status as a special disabled veteran, or any other protected criteria as established by federal, state, or local laws. Employment decisions at Lemontree are based solely upon relevant criteria, including an individual’s capabilities, qualifications, training, experience, and suitability.