Department: Front End

Reports To: Store Manager

Location: All City Market Locations

Division/Status: Exempt, Management/All Leadership Team

Summary

City Market Co-Op is seeking a Front End Manager to oversee Front End operations and ensure the highest standard of prompt, friendly, and efficient customer service to the City Market customer. As a member of the Management team, you will be a driving force in fostering a safe and welcoming environment to our staff, vendors, customers, and community.

Do you have an interest in local food systems and providing a wide variety of local, organic, and conventional products at a fair price to the community? Want to help shape the future of City Market Co-Op?

If you are interested in working for a community-owned business and playing an active role in our vibrant local food system, then we would love to hear from you!

Day-to-Day Duties

• Oversee all Front End operations, including staffing, setting/meeting goals, department budgeting and ensuring accurate cash handling and cash control to meet or exceed department financial objectives.
• Supervise employees, hire, coach, follow established personnel policies and utilize appropriate recognition, training, development, as well as corrective action practices with all Front End employees.
• Work with Facilities and IT departments to ensure proper functioning and maintenance of all technological and mechanical systems in the Front End.
• Ensure compliance with established City Market procedures and practices regarding operations, sales, safety, and security.
• May be required to perform other related duties as assigned.

Qualifications

• Minimum of five years management experience including but not limited to hiring, training, evaluating, coaching, and developing staff.
• Minimum of five years experience developing & implementing budgets and adhering to labor cost requirements
• Experience managing employees required, solid understanding of Microsoft Office Suite, and public speaking and presentation skills essential.

Benefits

Store discounts; free fitness classes, award-winning Wellness Program; Employee Assistance Plan; paid volunteer time; affordable & comprehensive medical, dental, vision, life, disability insurances; paid time off; 401k with 6% match; spending accounts & more!