TitleEvents Lead Associate - Full Time Full-Time/Part-TimeFull-Time Description

Retail Events Lead Associate Position Summary

The Full Time Events Lead Associate is responsible for assisting the Events Manager in providing exceptional customer service and leadership to Duck Store team members in the execution of remote event activities.

Retail Events Lead Associate Wage and Benefits

$20 per hour. After required waiting periods benefits include holiday, vacation, and sick pay; medical, dental, life insurance, flexible spending account; 401k pension plan; merchandise discount; employee assistance program; and UO Associate ID.

Retail Events Lead Hours:

This is a full-time hourly position. The schedule varies from week to week based on the events schedule and season. It requires many evening, late night and weekend shifts along with occasional holidays and the ability to work 35 to 40 hours per week on any day of the week at a variety of locations. Event dates and the ability to cover added shifts are expected as needed.

Retail Events Lead Associate Primary Responsibilities

• Lead staff in daily tasks and customer service techniques at off-site events
• Set up and tear down of event merchandise and infrastructure.
• Assist with execution of merchandising and display plans.
• Quickly and accurately use register for item look-up and to complete sales and return transactions.
• Accurately maintain inventory records according to store procedure
• Work in cooperation with all Duck Store locations to assist customers and maintain inventory to meet sales projections and event demand.
• Open and close locations.
• Create draft schedules for Manager review in accordance with established payroll budget.
• Provide feedback to store manager for team member performance evaluations.
• Support overall Events team and Duck Store operations by completing additional duties as assigned

Position Requirements

Retail Events Lead Associate Experience and Skills Required:

• Demonstrated ability and strong desire to enthusiastically provide high standard of customer service with individuals from diverse backgrounds and cultures.
• Passion for serving those who love the Ducks, the UO and affiliated community.
• Demonstrated leadership ability.
• Attention to detail and ability to quickly shift focus in fast paced environment.
• Previous events merchandising, retail, cashiering, and computer experience helpful.
• Willing and able to create and maintain relationships with regular store customers.
• Ability and willingness to learn all the product lines necessary to serve the needs of the customer.
• Proactive self-starter with ability to work independently.
• Ability to stand for long periods of time, lift and move up to 25lbs on a consistent basis with occasional need to lift or move up to 50 lbs
• Ability to work in variable environments, both indoor and outdoor, and in variable weather conditions.
• Current driver license with insurable driving record required.
• Excellent record of attendance, schedule flexibility, reliability, and initiative in previous employment.

About the OrganizationThe Duck Store is a private, nonprofit organization whose mission is to serve the University of Oregon community. That commitment begins with building a dedicated and engaged team to serve all of our customers. A paycheck isn't the only perk. Being a part of this community and the energy Oregon is known for-from entrepreneurial spirit to fan spirit-drives us, which leads to a fun and lively work environment. In the way we approach our work and the service we provide, we strive to go beyond the expected. Be more. With us. EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.