First-Line Supervisors of Sales Workers Jobs Near Me in Ohio

To be a team member at Dobbs Tire and Auto you must be dedicated to supporting the company’s mission, vision, and values.

OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests.

POSITION TITLE: Assistant Store Manager

CLASSIFICATION: Management

POSITION OVERVIEW:

Dobbs Tire and Auto Centers was founded in 1976 as a family-owned complete auto care solution in South St. Louis, Missouri. The Dobbs brand has experienced significant growth, expanding to over 100 locations across Missouri, Illinois, Texas and Ohio with future growth goals to over 200 stores by 2027. Along with offering a full selection of quality tire brands, all locations provide comprehensive automotive services, from routine maintenance to complex diagnostics and engine repairs. Our investment in training, development, safety and wellbeing ensures our team members provide quality service to our customers each and every time. Our company culture extends beyond the shop, we actively support local organizations and charities in the communities where we live and work.

Dobbs Tire and Auto is seeking a Assistant Store Manager. The Assistant Store Manager plays a key role in supporting daily operations, delivering exceptional customer service, and driving sales performance in a fast-paced automotive repair environment. This position works closely with the Store and Service Managers to oversee shop workflow, ensure repair quality, and maintain high standards of safety and efficiency. The ideal candidate combines strong leadership and communication skills with a solid understanding of automotive services and customer care. By assisting in team supervision, inventory management, and sales growth, the Assistant Store Manager helps create a positive, professional experience for both customers and employees.

ROLES AND RESPONSIBILITIES:

Assist customers by assessing their automotive needs, recommending appropriate tires and services, and ensuring a high level of satisfaction.
Support the Service Manager in daily shop operations while gaining comprehensive knowledge of service department functions.
Supervise and support technicians, coordinate schedules, and maintain efficient workflow throughout the service area.
Monitor repair quality, ensure timely completion of work orders, and resolve service-related issues promptly.
Manage parts and supply inventory, including ordering, tracking, and proper storage of materials.
Promote services, upsell repairs, and assist in achieving sales and profitability goals.
Enforce all safety procedures, compliance standards, and company policies to maintain a safe, organized work environment.
Perform general housekeeping and facility upkeep to ensure a clean, professional appearance of the store and service areas.
Execute additional assignments and special projects as directed by store or service management.

SUCCESS FACTORS:

A strong belief in safety- Being Safe 100% of the time is the expectation
Alignment with company mission, vision, and values
Strong work ethic with a commitment to results
Strong team player with the ability to adapt to diverse team members
Ability to perform in a fast paced/high volume environment
Excellent verbal and written communication skills
A high level of time management, accountability, and prioritization skills
Ability to be organized, problem solve, and be solution oriented
Self-motivated, goal- oriented, and driven to accomplish department goals
Strong critical thinker with a high level of attention to detail
Highly-customer centric and master relationship builder
Demonstrates motivation to meet and exceed sales goals while promoting company products and services.
Driven to meet and exceed sales targets while promoting company products and services.
Efficiently manages customer service, sales, and workflow coordination in a fast-paced environment.

WORK ENVIRONMENT:

Fast-paced automotive service environment.
Frequent exposure to varying temperatures due to the nature of the work and shop conditions.
Extended periods of standing, bending, and lifting tires or equipment.
Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).
Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace.
Attention to detail and a commitment to quality service are essential for success.

EXPERIENCE AND EDUCATION:

3+ year’s retail sales management experience. OR an Associate’s degree and 1+ year of retail sales management experience.
Proficient use of tools and equipment used in the repair and servicing of automotive vehicles (will train).
Valid Drivers’ Licenses

Dobbs Tire and Auto Centers is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.

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