RETAIL DISTRICT MANAGER

For over 40 years, San Antonio Shoemakers, a San Antonio, Texas based company, has developed a reputation as a premier American manufacturer of high quality footwear. SAS has an opening for a District Manager that will reside in or near the Naperville IL market and travel to the San Antonio Retail Office, stores in the Midwest Market area and across the US. The position requires a people-oriented leader with the ability to drive business results through coaching and training both in person and remotely.

JOB DESCRIPTION:

Field Support Management:

• The District Manager is ultimately responsible for all aspects of business of assigned stores within a designated geographic area.
• Ensure that all stores are implementing and executing day-to-day store operations through application of SAS policies and procedures, SAS Philosophy, Standards of Service, Cleanliness and Caring about customers, associates and the business.
• Responsible for hiring and training all store managers as well as performance review process for all store managers in assigned stores. Oversee all hiring at assigned stores.
• Responsible for developing regular training plan for all store managers to ensure consistency across all stores.
• Develop and lead all marketing efforts for each assigned store with the support and assistance of the Corporate Retail team.
• Analyze sales results and trends regularly to create and execute business plans that achieve goals and maximize sales.
• Ensure all store managers are trained on inventory control and all SOPs in order to hold each store manager accountable for all assets within the stores.
• Ensure consistent delivery of customer service standards in the stores, through personal interactions with employees and customers and regular training.
• Ensure that stores maintain inventory mix and merchandise presentation to maximize sales results.
• Assist POS and Merchandising with regular audits.
• Become a subject matter expert on all aspects of SAS products and demonstrate enthusiasm for the product and the company’s philosophy through your words and actions daily.
• Train store managers on our Grass Roots Marketing programs to promote SAS to businesses within a five-mile radius of SAS stores. Assist store managers in identifying ways to support local areas to maximize the future growth of the company.
• Consistently and effectively communicate policies, programs, promotions and other information to create a free flow of information to the field.
• Complete store visits on a regular cycle that would support teams, coach where needed and resolve issues.

People Management:

• Maintain a positive SAS attitude in interactions with all levels of employees in the business organization as well as visitors, vendors and customers.
• Create a positive team spirit and motivate employees to reach company and career goals.
• Drive the implementation of company programs by developing action plans and directly motivating and instructing the store teams to implement them to meet operational and company objectives.
• Actively engage store managers and employees by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve store and employee performance. Manage ongoing manager and employee performance using SAS philosophies and internal performance tools.
• Responsible for facilitating effective and consistent communication to the stores as well as to the Corporate Retail office.
• Help managers complete store operational requirements by scheduling, assigning to employees, and following up.
• Possess the strength and ability to, in a professional manner, ask the tough questions, investigate the difficult issues and hold people accountable for their actions.

JOB QUALIFICATIONS:

• Manage with a high level of integrity, respect and empathy for all employees at all levels of the company, as well as all visitors, vendors and customers.
• Possess exceptional communication skills and timely follow up.
• Mature, responsible, innovative and self-motivated with a strong work ethic.
• Be a team player and have the ability to work independently with solid follow through.
• Be organized, able to meet deadlines, and handle pressure in a professional manner.
• Must exercise confidentiality.
• Be flexible to travel at any time per job requirements.

POSITION REQUIREMENTS:

• A bachelor’s degree or a minimum of some college and equivalent retail management experience required.
• 5+ years of experience in retail store management, with at least 3 years as the store general manager, area manager or equivalent position (a degree may substitute for some experience).
• Management of multiple departments and handling intricate employee relations is a plus.
• Must be able to travel to the stores 80% of the time on average. Travel will vary, but the position requires the ability to travel as often as needed.
• Passion, integrity and energy to achieve greatness for SAS and the team!

I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation. I also understand that this is a summary of this position's duties and other responsibilities may be assigned as the company deems necessary.

SAS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. No phone calls or agencies please.