"Point Broadband and Clearwave Fiber are affiliated companies operating as part of a combined organization. This opportunity is a Clearwave Fiber's position, and candidates selected for hire will be employed by Clearwave Fiber under Clearwave Fiber’s benefit plans, payroll, and employment policies."

The Supervisor, Remote Warehouse Operations is a hands-on people leader responsible for overseeing all warehouse operations while coordinating in-market fleet and facility operations. This role ensures the safe, accurate, and timely flow of materials, maintains inventory integrity, supports fleet and facilities initiatives, and leads warehouse staff to meet operational, safety, and service objectives.

This position requires strong operational discipline, the ability to manage competing priorities, and comfort operating in a fast-paced, highly visible environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING.

Warehouse Operations & Inventory Management

• Lead daily warehouse operations including receiving, storage, order fulfillment, shipping, and inventory control.
• Ensure accurate receipt, secure storage, and timely dispatch of materials to internal customers and field locations.
• Maintain inventory accuracy in accordance with SOPs and cycle count guidelines.
• Oversee customer premise equipment recovery, testing, repair, and redeployment.
• Manage RMA processes including shipping, tracking, reconciliation, and inventory verification.
• Maintain a clean, organized, and safe warehouse environment; champion warehouse optimization and safety standards.

People Leadership & Workforce Management

• Schedule warehouse staff appropriately to meet operational demand.
• Set performance expectations and ensure compliance with company policies and safety requirements.
• Train, onboard, and cross-train warehouse employees.
• Deliver performance feedback, coaching, and formal performance reviews.
• Lead by example with a strong work ethic and a service-oriented mindset.

Fleet & Facilities Coordination

• Support fleet operations including asset tracking, coordination, and compliance oversight.
• Open, track, and manage facilities-related projects, ensuring milestones and forecasted dates are met.
• Review daily reporting to confirm accuracy and project progression.
• Identify risks and partner with Facilities and Project Managers to mitigate impacts to timelines or budgets.
• Coordinate cross-functional inputs to ensure specifications for huts, cabinets, and facilities assets are complete and accurate.
• Identify locations for huts and cabinets and assist with securing easements, leases, or land purchases.
• Work with external vendors for procurement, placement, powering, and activation of huts and cabinets.

Reporting & Continuous Improvement

• Create and deliver operational, inventory, and project reports as required.
• Assist in improving materials management procedures to drive efficiency and consistency across warehouses.
• Utilize project management tools and best practices to manage workload and execution.

QUALIFICATIONS

• Proven experience supervising warehouse operations and leading hourly staff.
• Strong organizational, time management, and analytical skills.
• Ability to balance detail-oriented execution with big-picture operational awareness.
• Excellent verbal and written communication skills.
• Proficiency in MS Excel, MS Word, and project management tools.
• Valid state driver’s license with a clean driving record.
• Ability to work extended hours and occasional weekends with short notice.
• OSHA Forklift Trainer Certification (or ability to obtain).

EDUCATION and/or EXPERIENCE

• Bachelor’s degree preferred.
• Experience supporting fleet or facilities operations.
• Familiarity with inventory management systems and ERP platforms (Workday a plus).
• High level of risk analysis and critical thinking skills with a solution-oriented mindset.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

• Ability to support a fast-paced, demanding operational environment.
• Ability to handle high-stress situations professionally and accept constructive feedback.
• Schedule may include early mornings, evenings, and weekends as business needs require.

Unlock Your Potential with Clearwave Fiber

At Clearwave Fiber, we recognize the invaluable contributions of our associates in propelling our company forward. As a token of our appreciation, we offer an exceptional benefits package designed to honor your dedication and support your wellbeing.

Elevated Benefits Package:

Performance-Based Rewards: Join our team and unlock a rewarding career path with our performance-based rewards system, featuring a competitive compensation package that includes a base salary ($60-70k DOE) and bonus plan.

Comprehensive Health Coverage: From day one, access medical, dental, and vision plans to safeguard your health and that of your loved ones.

Financial Security: Enjoy company-paid life insurance, with options for additional coverage, alongside company contributions to HSA/HRA accounts, with an FSA plan available.

Generous Time Off: Recharge and rejuvenate with up to 20 days of paid time off in your first year, ensuring a healthy work-life balance.

Investment in Your Future: Participate in our 401(k) with matching contributions, vested upon hire, paving the way for a secure financial future.

Safety Nets: Benefit from company-paid short-term and long-term disability plans and an Employee Assistance Plan for added peace of mind.

Enhanced Perks:

Connectivity Benefits: Enjoy complimentary Clearwave Fiber services if you reside within our service area, bringing high-speed connectivity to your fingertips.

Recognition & Support: Join our Clearwave Connections program, where associates are celebrated for their contributions, and access 24/7 Health Advocate support at no cost to you.

Wellness & Protection: Explore voluntary plans for accident, critical illness, hospital indemnity, and legal services to further safeguard your health and financial wellbeing.

Collaborative Environment: Thrive in a supportive and collaborative work culture that values diversity, inclusion, and teamwork.

Our Core Values:

Purpose - We are about more than ourselves.

Ownership - We are owners.

Courage - We embrace challenge.

Resourcefulness - We find a way.

Simplicity - We focus on what matters.

The employing entity for this position is Clearwave Fiber. Employment terms, benefits, payroll administration, and related policies are governed by Clearwave Fiber and may differ from those offered by other affiliated companies, including Point Broadband.

Pre-hire Assurance:

Rest assured, Clearwave Fiber prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us.

Equal Opportunity Employer:

Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.