Soteria House Vermont Day Shift Supervisor

The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services. Soteria House is a hospitalization prevention residence for individuals experiencing an early episode of psychosis/extreme state/non-consensus reality who wish to avoid or minimize their exposure to medications and/or clinical interventions. Soteria House operates as a Therapeutic Community Residence (TCR). Services are funded by the Vermont Department of Mental Health (DMH) and TCR compliance is overseen by the Department of Aging and Independent Living (DAIL).

The Role: The Shift Supervisor is a member of the Soteria community which includes residents, Resident Support Staff, Soteria Co-Directors, Shift Supervisors, Service Coordinator, and an Advanced Practice Registered Nurse (APRN). Soteria is a residence that provides a space for persons who are experiencing an early episode of psychosis/extreme state/non-consensus reality using a model of “being with,” vs. “doing to” residents. The position is responsible for supervising full-time and per diem staff, essential house functions, and being with residents.

Program: Soteria

Job Title: Day Shift Supervisor

Supervisor: Soteria Co-Manager

Location: Burlington, Vermont

Schedule: 35 hours per week, Sunday-Thursday between 11am and 7pm, with some flexibility built in/required. Additional on-call shifts required.

Compensation: $23-25/hour

Application Requirements:

A Cover Letter and Resume are required with your application.

Responsibilities:

• Supervisory:

  • Supervise Resident Support Staff on 1st and 2nd Shift - this includes, but is not limited to: providing weekly supervision, training, and general oversight of your team. Oversee disciplinary process for supervisees as needed/appropriate

  • Supervise an equal share of Per Diem Resident Support Staff - this includes, but is not limited to: providing monthly supervision, training, and general oversight of work performance and disciplinary processes

  • Oversee and plan weekly coverage to ensure two staff are present during each shift; provide essential shift coverage as needed

  • Ensure that there is a Lead Shift person scheduled in the event a leadership staff is not present on site at Soteria

  • Attend and support co-facilitation of a weekly team meeting and two weekly leadership meetings

  • Attend other meetings in a leadership capacity as requested and/or scheduled by the union

  • Attend monthly co-reflection meeting

  • Participate in on-call as part of the leadership team as needed and scheduled, including outside of your scheduled work hours

• Direct Service

  • Be with residents: non-judgmental, non-directive approach of providing support and availability

  • Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches

  • Communicate to residents programmatic rules and expectations

  • Collaborate with residents in the implementation of a comprehensive service plan

  • As requested by residents, provide one to one support with life skills and healthy choices, including but not limited to social skills, wellness, assistance with any medications and housekeeping

  • Take direction from the Service Coordinator as relates to service meetings, resident appointments and scheduling, and other resident services tasks that may fall on your shift; delegate these tasks as appropriate to Resident Support Staff working on your shift

• General Tasks

  • Maintain thorough understanding of Soteria policies and procedures, including emergency protocol and TCR regulations

  • Maintain written and computerized records, compile reports, and complete other program documentation (including care notes, incidents, statistics, letters, petty cash receipts, etc.)

  • Develop weekly menu and grocery shop in accordance with Therapeutic Community Residence guidelines and Soteria budgetary standards

  • Other duties as specific to the shift you oversee

  • Other duties as assigned

Requirements

• Strong communication, writing, and computer skills

• Ability to tolerate uncertainty and risk

• Excellent interpersonal skills and the ability to form relationships with marginalized individuals

• Sound judgment and good problem solving skills including assessing risk factors

• Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation

• Ability to work weekends

• Some schedule flexibility required for on-call coverage, including the ability to respond in person

• Supervisory experience preferred

• Prior residential experience preferred

• Valid driver’s license and ability to drive vehicle required

• Ability to work effectively as part of a team

• Training in Intentional Peer Support, Harm Reduction, medication assistance, emergency procedures, CPR, first aid, hearing voices, having difficult conversations, cross-cultural diversity preferred

• Ability to share one’s own personal transformative life experiences

• Personal experience of psychosis/extreme states or mental health challenges considered an asset

Working Conditions/Physical Demands:

• Ability to ascend and descend stairs frequently required

• Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in cleaning, cooking, space organization and other activities around the house

• Occasionally meeting with persons in the community and/or visiting different businesses

• Occasional walking around the community to participate in activities with residents

• Rarely running or moving at very swift speed to avoid emergency situation

• Regular operation of a computer and other office machinery including frequent typing

• Extensive talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication

• Frequent reading responsibilities

• Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, moving things around the house, etc.)

• Frequent exposure to outside environmental conditions (all seasons) in accompanying residents in the community and outings

• Occasional exposure to high levels of noise and potentially stressful situations

Benefits:

• Medical, dental and vision insurance

• Long Term Disability/Life Insurance

• Paid Time Off (accrual of 210 hours per year to start)

• 9 Paid Holidays Annually

• 403(b) Retirement Savings Plan

• Employee Assistance Program

• Longevity Recognition Rewards

• Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

Compensation:

• Full time, hourly position

• 35 hours per week

• $23-25 per hour

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color.