About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.

Perks and Benefits

• Free city-paid employee health coverage, additional for spouse or family
• City Employee Health & Wellness Center for healthcare services
• 5 weeks Paid Time Off (sick & vacation)
• 11 paid holidays
• Pension plan
• City-paid life and long-term disability insurance
• Optional Vision and Dental Plans
• Tuition reimbursement
• Gym membership reimbursement
• And much more!

Qualifications

Education and Experience

• High School diploma/GED.
• Two (2) years of customer service experience

Key Responsibilities

• Responds to public and internal service requests in person, via telephone, internet, e-mail or mail.
• Assists customers with registration, forms, and determination of permit type(s). Processes commercial and residential permit actions to create, close, void or change. Directs people to appropriate entities if needed for additional assistance. Explains policies and procedures. Researches information and provides follow-up as applicable.
• Assists in scheduling inspections in the land management system (EnerGov).
• Processes resubmissions, rejections, and revisions, to include time-stamping pages and annotating in land management system (EnerGov).
• Processes payments for escrow and permit fees.
• Reviews and verifies accuracy and completeness of all data and information received. Researches and provides verification on information requests.
• Processes data and information received into a variety of formats specific to department or government agency requirements including database updates, reports, complaint cards, cash summaries, purchase orders, billing statements, forms, digital media, scanned images and applications.
• Operates computer applications in transferring, tracking, transcribing and composing various documentation including division correspondence, memoranda, reports, spreadsheets, department logs and records.

Please review the full job description by clicking on the link below. To apply for this position, click on the “Apply” button located in the top right corner of the job description window.
Permit Technician Job Description

An Equal Opportunity Employer and Drugfree Workplace