Join the Snow Peak Team

The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach, and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication—and they’re serious about play.

At Snow Peak, we create products and experiences that inspire people to reconnect with nature and with each other. We believe time outside isn’t just a pastime—it’s essential. Our team is driven by curiosity, collaboration, and a shared commitment to craftsmanship, adventure, and discovery.

This position might be a good fit for you if you…Share a passion for the outdoors and recognize the role it plays in enriching people’s lives.Express curiosity and creativity by taking initiative and being resourceful.Understand your effect—how your contributions shape the team, the customer experience, and the Snow Peak community.Make a memorable impact by being approachable, respectful, responsible, and joyful.Value all people for their skills, experience, and unique perspectives.

Purpose

The Lead Housekeeper supports the Campfield Facilities team with a focus on housekeeping and janitorial duties. Reporting to the Campfield Facilities Manager, this position will be responsible for daily cleaning of facilities. The Lead Housekeeper will work independently as well as collaborate with the Facilities Team, Campfield management, and seasonal staff. As a member of the Campfield team the Associate is a Snow Peak Brand ambassador and will reflect Snow Peak’s values in every interaction with guests and other staff.

Classification

· FLSA: Non-exempt

· Status: Full Time, Benefit-Eligible

· Compensation: $22-$25

· Reports To: Campfield Facilities Manager

· Schedule: 30-40 hrs/wk, required schedule availability on holidays and weekends

Essential Duties

Housekeeping/Janitorial Operations

· Monitor reservations including time of departure, time of arrival, and communicate operational status of rooms to the front desk and Facilities Manager

· Coordinate with other housekeepers on shift, assign their daily tasks and responsibilities, and ensure all turns and arrivals for that day are clean on time and ready for check-in

· Respond to guest questions and address escalated guest issues as needed

· Respond to guest feedback and complaints, resolve issues, and ensure customers are satisfied

· Support and lead training on housekeeping functions

· Perform daily cleaning and housekeeping activities such as sweeping, mopping, and dusting

· Ensure all rooms are cared for and inspected according to standards

· Protect equipment and make sure there are no inadequacies

· Identify any damages, deficits and disturbances and notify Facilities Manager

· Check stocking levels of all consumables and replace when appropriate

· Adhere strictly to rules and company policies regarding health and safety

· Maintain trash and recycling programs across building and property grounds

Performs other related duties and projects as assigned

Requirements

Experience

· 2+ years working in housekeeping, preferably campground/resort

Skills

· Proficient understanding of housekeeping and janitorial practices

· Excellent verbal communication skills

Abilities

· Ability to learn quickly; creatively solve new problems

· Superior time management skills with a proven ability to efficiently manage time-sensitive priorities

Physical Effort

· Work is performed in, on and around buildings, facilities and grounds, inside and outside in all weather conditions. Occasionally works in office operating computers and other office equipment

· Needs adequate vision and hearing, manual dexterity, communication and motor skills to perform the duties of the position, including emergency response situations

· Walks up and down inclines and stairs, over rough, uneven, and slippery terrain or paved surfaces

· Works on ladders, scaffolds, and rooftops

· Reaches above shoulder level and occasionally works on hands and knees

· Bends, stoops, crouches, kneels, crawls, climbs, twists, pushes and pulls in regular performance of duties

· May sit or stand for long periods of time

· May work in congested work areas, confined spaces and remote locations

· May be exposed to environmental and chemical hazards, allergens, and odors standard to area of assignment, such as high noise, chemicals, and fumes requiring safety controls

· Cleans up and disposes of human-generated waste, animal waste and carcasses

· Uses appropriate safety and personal protective equipment and follows established safety policies, practices and procedures

All of our employees enjoy paid time off for qualifying sick leave and are also eligible for wilderness first aid certification, annual company retreat and/or camping trip, public transportation assistance, bike commuting allowance, Employee Assistance Program (EAP), Snow Peak gear package, access to third-party outdoor gear discounts, and generous discounts on Snow Peak gear and apparel.

In addition, our regular full-time employees are eligible for medical coverage with vision and alternative care, comprehensive dental, employer match to retirement contributions, short and long-term disability insurance, life and AD&D insurance, paid vacation and holidays, and paid family and medical leave.

All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Snow Peak USA is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role.