The Extended Operations is responsible for overseeing the daily operations of drivers within the extended operations department, ensuring that deliveries and transportation activities run smoothly and efficiently. This role involves managing driver performance, ensuring safety compliance, and providing support for drivers in the field while collaborating with other departments to meet operational goals.

Schedule Options:

• Monday - Thursday; 6pm - 6am

Duties/Responsibilities:

• Oversee daily transportation operations, ensuring that drivers are on schedule and meeting performance standards
• Monitor driver performance, including adherence to safety regulations, delivery times, and customer service standards
• Ensure all drivers comply with company policies, safety standards, and federal/state regulations
• Assist with route planning and scheduling to optimize driver performance and minimize delays
• Provide ongoing support and coaching to drivers, helping them navigate challenges and improve their efficiency
• Assist in resolving any driver-related issues, including accidents, delays, or equipment malfunctions
• Track and report on key performance indicators (KPIs) such as delivery times, customer satisfaction, and fuel efficiency
• Maintain accurate records of driver performance, including safety reports, driving logs, and maintenance schedules
• Ensure proper maintenance and safety checks are completed on vehicles used by drivers
• Collaborate with other departments to ensure seamless operations and address any operational bottlenecks

Education and Experience:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• 1-3 years of experience in transportation, logistics, or a related field
• Knowledge of transportation regulations, safety protocols, and driver management
• Strong communication and leadership skills
• Ability to effectively manage a team, resolve conflicts, and handle multiple priorities
• Experience with route planning, scheduling, and driver performance tracking
• Proficient in using logistics and route optimization software, as well as Microsoft Office Suite

Pay & Benefits:

• Opportunities to earn bonus incentives!
• Full comprehensive benefits plan, includes medical, dental, vision, company paid disability and life insurance, and more voluntary elections!
• 120 hours of PTO on your first day!
• 401(K)

Company Overview
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.

With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.