Under indirect supervision, provide personal, equipment, and real property security for faculty, staff, students and visitors on Campus. Provide escort services and other basic public assistance services as needed. Perform routine security and public safety patrol duties. Remain alert to emergency situations and provide first line response, emergency management and/or referral if required. Given the need of interaction with employees, student and college community, this position requires in-person presence.

Performs investigative and general patrol duties related to matters of building security, personal safety, and protection of property.

Patrol campus facilities and grounds to observe and ensure the safety and security of persons, buildings, and property. Assignments can include foot and vehicle patrols. Patrols are carried out under all types of weather conditions.

Investigate crimes and other complaints by: Obtaining all initial data through personal questioning of complainants, witnesses, and others and/or by examining the area where the incident occurred; gathering evidence; checking relevant documents, identity of complainants and witnesses and record of suspects; recording pertinent information for reference purposes; writing comprehensive reports concerning the investigations conducted, and giving testimony and introducing evidence in judicial proceedings, and maintain confidentiality.

Handle complaints, desk telephone duties, receiving complaints by telephone or in person; receiving and disposing of lost and found articles; monitoring alarm systems; radio dispatch and continuous communications with Security members on patrol; general assistance to the public; compiles relevant reports, records, and memoranda.

Assist members of the college community, providing information and guidance on matters of concern, including maintenance of personal security and safety.

Respond to fire alarms to assist with locating the source of alarm, evacuating the building when necessary, and resetting of alarm system. Administer first aid, coordinate emergency response, and provide initial support to victims in traumatic situations.

Collaborate with the Cecil County Sheriff’s office, Elkton Police and other law enforcement agencies with regard to investigations relating to college matters. Perform enforcement duties relating to college policies and procedures in a fair and consistent manner. Patrol parking lots and enforce the college's parking policy, issuing parking violations as warranted.

Respond to security alarms to allow access for Sheriff’s Office and/or Elkton Police, detain unlawful intruders, and/or determine reason for false alarms. Assist the general public by giving advice and information relating to the campus and consistent with college objectives, guidelines, policies and practices in a helpful and professional manner.

• High school diploma or GED.
• Completion of courses in law enforcement or security officer training at community colleges or other similar institutions is preferred.
• Ability to pass Maryland First Responder course and obtain First Aid and CPR certification within the first year.
• Some Security/Safety experience preferred.
• Knowledge of policies and regulations.

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both orally and in writing.
• Ability to react calmly and effectively in emergency situations.
• Ability to detect problems and report information to appropriate personnel.
• Ability to complete routine paperwork.
• Ability to understand and follow specific instructions and procedures.
• Ability to successfully conduct security patrols without direct supervision.
• Skill in performing building security and lock procedures.
• Skill in providing protection services to individuals on campus.
• Strong interpersonal skills, flexibility and customer service orientation.
• Ability to understand, follow and enforce safety codes, regulations and procedures.
• Ability to safely operate a motor vehicle.
• Ability to use Window-based computer systems and programs in preparing and presenting periodic reports

Scheduling Requirements: Work schedule may vary during critical periods requiring evening, Saturday, or Sunday work hours depending on the needs of the College.

Physical Demands :Public Safety officers are required to stand approximately 75 to 85% of the work shift on a variety of surfaces including low pile carpet, tile, linoleum flooring and concrete. Periods of continual standing are for no more than 3.5 hours at a time and would be at the safety and security officer's discretion. While standing, the safety and security officers perform a variety of duties. Public Safety officers are required to walk approximately 55 to 75% of the workday. On occasions, the safety and security officers may walk distances of up to 500 yards at one time from one end of the campus to another. Periods of continual walking are typically performed. Occasional lifting of equipment weighing up to 50 pounds may be required.

Work Environment :Job responsibilities are performed primarily in the school environment where noise levels are usually moderate. The public safety officer must operate under stressful conditions and respond to emergency situations. This job addresses functions where numerous problems can be encountered. The work involves the evaluation of an issue or issues and requires selecting a course of action from several alternatives. Decisions regarding what needs to be done include the assessment of unusual circumstances, variations in approach, and interpretation of data. Some of the problems encountered can be life threatening. Decisions made by the public safety office affect the reputation and standing of the college.