At Crêpes à Latte, we believe hospitality is about more than great service — it’s about creating unforgettable experiences and making genuine human connections. As a 100% employee-owned company, every team member has a voice and a stake in our success.

We’re proud to offer more than just a job — we offer a path. From entry-level roles to leadership positions, we invest in professional development, encourage creativity, and foster a supportive, inclusive environment where your contributions matter.

Whether you're behind the scenes or face-to-face with clients, you’ll be part of a passionate, driven team that celebrates wins, learns from challenges, and has fun along the way.

Join us and help shape the future of hospitality — one smile, one interaction, one unforgettable moment at a time.

Follow us on social media @crepesalatte

POSITION OVERVIEW:

The Hospitality Ambassador’s mission is to support the successful execution of our hospitality services, locally and nationally, by providing exceptional service, maintaining a professional standard that differentiates from our competitors and being an integral part of a team that are enthusiastic, adaptable, and engaging.

POSITION DUTIES AND RESPONSIBILITIES:

A Hospitality Ambassador supports our hospitality management team in executing our hospitality services and equipment at tradeshows. They execute the company’s standard operating procedures including:

· Supports service by preparing espresso-based and trendy beverages, as well as specialty food items within tradeshow booths at events nationwide.

· Greet guests and represent our customers’ brands in a professional manner.

· Works with the Operations team to execute assigned tasks.

· Adheres to company policies on food/beverage preparation, serving, portion control, service and other hospitality standards and guidelines (uniform, grooming, travel protocols).

· National events include travel to locations across the United States and Canada for multi-day hospitality events to support.

· Available to support 10-15 plus events per year. Each event is approximately 3 days plus travel and can encompass both weekday and weekend events.

· Communicates in a professional manner that represents company values.

· Adheres to company safety and expense policies.

· Provides feedback on areas of improvement.

QUALIFICATIONS:

· 1+ years of experience in the hospitality or service industry, preferably as a barista.

· Experience with Food & Beverage services.

· Available weekends and some evenings during our high season (March – June and mid Sept – early December).

· Can work in a highly autonomous setting and is a self-starter.

· Strong verbal communication and follow-up skills.

· Ability to travel to locations across the United States and Canada for multi-day hospitality events.

· Ability to lift 50 lbs. + with minimal support.

· Ability to stand for 8+ hours for multiple days in a row.

· Hospitality management, barista, culinary or baking background a plus.