Carter Machinery
Location: Mechanicsville, VA 23116, USA
Category: Service
Posted Date: January 8, 2026
Requisition_Number: ELECT006054
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We are currently offering up to a $10,000 sign-on bonus for experienced EPG Field Technician new hires.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Electric Power Generation (EPG) Field Technician in Richmond, Virginia. The EPG Field Service Technician is responsible for accurately diagnosing, troubleshooting and repairing complex operational failures to electrical generator systems and related basic engine failures at customer sites. Seeking candidates with a minimum three years’ experience diagnosing, troubleshooting, and repairing complex issues and performing heavy electrical repairs to electrical generator systems and related equipment; Must have experience performing megger and vibration testing and genset alignment; Must have experience installing and commissioning gensets; High school diploma or GED required.

Minimum of three years relevant Electrical Power Generation (EPG)/electronics field experience required to be eligible for the $10,000 sign-on bonus. Candidates with less than 3 years Electrical Power Generation (EPG)/electronics field experience are eligible for a $2,000 sign-on bonus. Bonuses are made in 2 equal installments at 90 days and 180 days of employment.

Requirements for the EPG Field Service Technician position include:

• Must have excellent troubleshooting and analytical skills.
• Must have excellent mechanical aptitude.
• Must be able to work independently and as part of a team.
• Must be able to interact professionally with customers and all of levels of personnel within the organization.
• Must be a strong communicator with excellent verbal and written communications skills.
• Must be able to perform well under stressful situations.
• Must be able to demonstrate the ability to learn and apply new knowledge.
• Must be a self-directed and well organized with the ability to prioritize workload while providing excellent customer service.
• Must have an excellent driving record and the ability to obtain a CDL and/or DOT certification.
• Must be able to work additional hours as required and travel out of town, including out of the country to meet customers’ demands.
• Must be proficient in the use of technical software, databases and manuals.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Electric Power Generation (EPG) Technician job, including the ability to lift, carry and maneuver items up to 70 pounds, including bulky objects. This position requires repeated reaching, standing, stooping, kneeling, bending and climbing. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

*Special rules and restrictions may apply to sign-on bonus eligibility for rehires.