The intern will support the mission of the NCRC Community Development Fund Inc. (NCRC CDF), which is to equip entrepreneurs with insights, tools, capital, and strategies to strengthen their businesses and set themselves apart in a changing landscape. The intern will support a focused project on data collection, impact tracking, and key member analysis to understand program outcomes better and strengthen engagement with Community Development Financial Institutions (CDFI) partners.

REPORTS TO: DIRECTOR OF SMALL BUSINESS SUPPORT SERVICES

The Community Development Fund Intern is responsible for the following tasks:

• Assisting with the collection and organization of impact data (e.g., job retention, capital accessed, business growth outcomes, etc.)
• Supporting analysis of client, program, and partner data to identify trends and insights.
• Researching key member organizations to better understand engagement, needs, and opportunities for collaboration.
• Supporting data management and maintenance within HubSpot (CRM) and ensuring data accuracy and consistency.
• Contributing to internal reports, summaries, and presentations to support program improvement and decision-making.
• Conducting outreach and engagement activities to support data collection and strengthen member insights.
• Participating in continuous improvement initiatives and cross-functional collaboration.
• Organizing files, data systems, and documentation related to program impact and reporting.
• Other duties as assigned by the Director of Small Business Support Services.

QUALIFICATIONS:

• Preferably enrolled in an undergraduate or graduate program

KNOWLEDGE, SKILLS, AND ATTRIBUTES:

• Strong analytical and research skills.
• Understanding of small business development and interest in community impact.
• Ability to work with quantitative data and collect qualitative insights through outreach and engagement.
• Detail-oriented, with the ability to manage and organize data accurately.
• Familiarity with or willingness to learn CRM systems (preferably HubSpot).
• Strong written and verbal communication skills.
• Ability to work effectively with diverse entrepreneurs.
• Strong organizational and time management skills, with the ability to meet deadlines.
• Proactive, with strong critical thinking and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Word, and Access a plus).
• Ability to work independently and collaboratively.

LOCATION:

This position is based in Washington, DC, near McPherson Square Metro as part of a hybrid environment with Tuesdays, Thursdays, and sometimes Wednesdays in the office.

This paid internship offers an hourly wage of $18.40. Interns are expected to work no more than 30 hours per week