Summary/Objective

• The Supply Technician will support the SemperServe team at the U.S. Department of State in Washington, D.C. This role performs a wide range of physical, technical, and administrative duties and responsibilities in providing essential support services to specifically assigned clients and areas.

• Performs a wide range of technical and administrative duties and responsibilities in providing essential support services.
• Assist with the daily program management of the DoS Parking Program
• Issue and distribute parking permits.
• Conduct daily surveys of the utilization of the DoS parking Facilities.
• Draft Correspondence and prepare statistical reports and assist in responding to emails.
• Make detailed recommendations concerning measures required to improve the parking program and services.
• Research, collect, assemble, interpret, and analyze data of the Parking Program.
• Assists the Program Manager with developing and in-house Parking Program database application.
• Must be able to adapt to last-minute changes to ensure the highest customer service standards.
• Must be able to perform event setups, monitoring work in progress and conduct of on-site surveys and inspection of work in buildings and annexes.
• Must be able to work under pressure to ensure customer satisfaction and possess sound judgement and tact (i.e., justifying, negotiating, and resolving controversial issues and problems.)
• Work closely with Project Manager.

Physical Demands

· Able to work in a Parking Garage and also an Office Environment

· Must be able to Stand, Walk, Sit for long and prolonged periods of time.

· Must be able to lift up to 15 pounds at times.

Travel Required

• Some travel required.

Required Education & Experience

• Intermediate to advanced knowledge of two or more Microsoft Office/PC applications.
• Minimum 1 year of relevant experience in customer service, administrative support, or clerical position.
• Possess knowledge of applying analytic methodologies and principles to address client’s needs.
• Possess intermediate computer skills, including faxing, scanning, and emailing.
• Proficient in Microsoft Excel and Word.
• Excellent oral and written communication skills

Work Authorization/Security Clearance Requirements

• Security Clearance Required

Affirmative Action/EEO Statement

SemperServe, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical??? condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ?expression, veteran status, or any other status protected under federal, state, or local law.

SemperServe. participates in the E-Verify program to confirm the employment eligibility of all persons hired. This means that we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. SemperServe will not use E-Verify to pre-screen job applicants.

SemperServe is an at will employer. This means employment is for an indefinite period of time and is subject to termination by you or SemperServe, with or without notice, and at any time. Nothing in this job description or any policy of SemperServe shall be interpreted to be in conflict with or to eliminate or modify in any way, the at will employment status of SemperServe. employees.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.