Loyola University Maryland Main Campus
Full time
R-0000000784

Position Title

Public Safety Dispatcher III S3

Work Shift

Evening (4pm-12am) (United States of America)

Employee Type

Regular

Office/Department

Public Safety

Work Environment

Remote and hybrid positions are open to applicants based in states identified here: Work at Loyola | Loyola University Maryland.

Loyola University Maryland Main Campus

Position Duties

Provide for the safety and well being of university students, faculty, staff and property by supplementing the efforts of the campus police officers. Perform functions relating to emergency and routine radio and telephone communications. Document shift activity of campus police officers. Monitor the campus's alarm systems.Essential FunctionsUse a computer-aided dispatch system, receive emergency calls from the public requesting police, fire, medical or other emergency services. Determine the nature and location of the emergency; determine priorities, and dispatch campus police, local police, fire, ambulance or other emergency units as necessary and in accordance with established procedures. Train new Public Safety Dispatchers.Monitor direct emergency alarms, answer non-emergency calls for assistance. Enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicle registration, student schedule records and previous reports and provides pertinent data.Monitor several complex radio frequencies including campus police, transportation, facilities, event services and others. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Monitor local police radio for activity in the northern Baltimore area.Monitor campus alarm systems and direct officers' response to same. Notify local police and fire officials when necessary.Assist campus police officers' field efforts by accessing computerized campus information including the employee and student directories. Enter work orders for facilities maintenance, technology services and access control. Document actions of campus police officers, including building and patrol checks, safety transports and escorts, door assists and other police services.Non essential: Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.Physical/Environmental DemandsSpecific physical requirements or environmental exposures.Physical/Environmental ExamplePublic Safety Dispatchers perform shift duties at the Base Communications Center in the Facilities building. The base center experiences many audible alarms, spoken messages and loud sounds to alert officers to system status. The base center desk is equipped with five computer monitors to assist in monitoring all systems simultaneously. Public Safety Dispatchers use headsets for radio communications.Additional InformationN/AEducation RequiredHigh school diploma or GEDRequired Certifications/LicensuresWork Experience1 - 3 yearsDescribe Required Experience 1-3 years experience dispatching at a higher education institution or law enforcement, fire safety, EMS/EMT, or, security experience. Strong interpersonal and communication skills, a pleasant disposition and an ability to communicate with diplomacy and tact in sensitive situations. Ability to maintain confidential information. Ability to handle multiple simultaneous responsibilities. Work involves much personal contact with others inside and/or outside the University for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Ability maintain confidentiality. Ability to work holidays, weekends, during emergency conditions and additional shifts as required. Ability to think quickly and act with composure under emergency and stressful situations. Ability to communicate clearly and concisely via two way radio. Ability to support the mission and values of a Catholic Jesuit education, as well as University goals for institutional diversity. Required Knowledge, Skills and Abilities 1-3 years experience dispatching at a higher education institution or law enforcement, fire safety, EMS/EMT, or, security experience. Strong interpersonal and communication skills, a pleasant disposition and an ability to communicate with diplomacy and tact in sensitive situations. Ability to maintain confidential information. Ability to handle multiple simultaneous responsibilities. Work involves much personal contact with others inside and/or outside the University for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Ability maintain confidentiality. Ability to work holidays, weekends, during emergency conditions and additional shifts as required. Ability to think quickly and act with composure under emergency and stressful situations. Ability to communicate clearly and concisely via two way radio. Ability to support the mission and values of a Catholic Jesuit education, as well as University goals for institutional diversity.

Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget.

Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements.

Employment Eligibility

All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position.

University Description

Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master’s and doctoral levels. Founded in 1852, Loyola is a Catholic University and one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person — mind, body, and spirit — and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world.

The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 “Best Colleges” list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation’s top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the “new” dream schools in Jeffrey Selingo’s book, Dream School, Finding the College That’s Right for You. The list of “new” dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the “best value” private colleges in Kiplinger’s Personal Finance.

Loyola University Maryland is proud to be recognized among the nation’s top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications.

Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks.

Diversity Statement

About Us

Human Resources

410-617-2354

humanresources@loyola.edu

Work at Loyola