A Dispatcher uses modern routing software in order to develop, alter, and optimize delivery routes. Dispatchers must effectively communicate and serve as the liaison between drivers and customers.

JOB DUTIES & RESPONSIBILITIES:

• Dispatch Routes Daily
• Update schedule / contact drivers on a day to day base
• Monitor routes on TMS system.
• Dispatch : second run order/ left over orders
• Track Driver Locations
• Double check all late drivers paper work
• Enter driver logs, file fuel receipts
• Coordinate service on Trucks/ break downs etc
• Assign keys and trucks to drivers and receive it back
• Collect drivers invoices/credits, shorts/enter payments
• Communicate and coordinate with other departments and resolve any issues.
• General off duties require; invoice credits payment, restocking supplies for office and drivers bags, filing fuels, logs, clean office etc
• Scheduled pick-ups on routes. Notify drivers
• Communicate with yard jockey
• Report any returns, shorts to Sales staff, Warehouse Supervisor
• Report overage/short to inventory so that invoices can be fixed
• Route trucks as necessary using system
• Other duties as assigned

BENEFITS:

• Medical, Vision, Dental insurance and many more voluntary coverage options
• Company paid Disability, Life and Identity Theft insurance.
• FMLA, 401K, Matching and Profit Sharing (when eligible), FSA and HSA options
• Paid Vacation, Sick Leave and Holidays

EDUCATION REQUIREMENTS: High School Diploma is required, College Degree is preferred. Previous experience in transportation field and/or dispatch experience.

TRAINING, SKILLS, LICENSES: Administrative experience is required. Routing background preferred. Strong use of Transportation Management Systems (TMS) and On-Board systems preferred (ex. PeopleNet, Xata, TMW, etc.). Excellent communication and organization skills. Type at least 45 wpm, Proficient in MS Office, specifically Outlook, Word and Excel, 10 key Calculator and Data Entry Skills. Excellent written and verbal communication skills, attention to Detail, accuracy with figures and the ability to work efficiently and independently.

WORKING CONDITIONS: This position is located in an office environment with moderate to low noise levels and is typically sedentary. Daily use of a computer and phone system is necessary as well as interaction with staff, customers and vendors.

EOE/Vet/Disabled