SUMMARY

The Floral Manager manages department operations including but not limited to maximizing gross margins, promoting sales, controlling inventory and expenses. The Floral Manager's responsibilities cover the overall operation and success of the floral department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise Daily Operations: Oversee the day-to-day activities of the floral department, ensuring smooth and efficient operations.
• Team Leadership: Train, mentor, and schedule floral team members to deliver excellent service and maintain department standards.
• Inventory Management: Monitor inventory levels, manage ordering, and minimize waste to ensure freshness and availability of products.
• Merchandising: Create and maintain visually appealing displays that attract customers and promote seasonal themes or special occasions.
• Customer Engagement: Provide expert advice and exceptional service to customers, assisting with custom orders, special arrangements, and events.
• Sales Optimization: Develop and execute strategies to meet or exceed sales targets, including promoting new products or services.
• Quality Assurance: Ensure all floral products meet company standards for quality and freshness.
• Health and Safety Compliance: Maintain a clean and safe work environment, adhering to all health and safety regulations.
• Collaboration: Work with store management and other departments to align floral offerings with store promotions and events.
• Follows all department policies and procedures
• Is a safety role model
• Other duties as assigned by supervisor

KEY ATTRIBUTES

• Floral Design Expertise: Strong skills in floral arrangement and design, with knowledge of current trends and techniques.
• Leadership Experience: Proven ability to manage, train, and motivate a team in a retail or floral setting.
• Customer Service Skills: Exceptional interpersonal skills with a passion for providing outstanding customer experiences.
• Sales and Marketing Acumen: Ability to drive sales through effective merchandising and promotional strategies.
• Organizational Skills: Detail-oriented with excellent time management and the ability to multitask in a fast-paced environment.
• Technical Proficiency: Basic computer skills.

SUPERVISORY RESPONSIBILITIES

• Directly supervises a varied number of Associates in the Floral Department.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training Associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining Associates; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or Associates of organization.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication, percentages and sales per associate hour)

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Driver's License if making deliveries

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Design Knives
• Apron
• Gloves
• Scissors
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Smell
• Communicate with associates and customers
• Lift and/or move up to 10 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Overhead lifting
• Lift and/or move up to 25 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Stoop
• Kneel
• Crouch
• Crawl
• Lift and/or move up to 50 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Occasionally

• Fumes or airborne particles
• Outdoor weather conditions (Only if making deliveries)

Noise Level

• Moderate

PAY RANGE (depends on industry experience)

$17 up to $24/hour (IL Locations Only)

Starting pay will be based on experience, internal equity, and scope of responsibility.

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location