Company Overview

Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people’s health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans.

RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients’ most medically complex and vulnerable members. Using data, advanced analytics, specialized software and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives.

Job Profile

As a Systems Administrator, you will assist in supporting, managing, and maintaining our company's IT systems and users. You will work closely with senior members of the IT team to ensure the smooth operation of our network, servers, and other IT assets. This role offers an excellent opportunity to gain hands-on experience in a dynamic IT environment and to develop your system administration skills.

Essential Duties and Responsibilities:

• Support the deployment, setup, ongoing administration, and maintenance of IT equipment and systems, including servers, workstations, laptops, and related peripherals.
• Deliver technical assistance to employees through the internal helpdesk, diagnosing and resolving hardware and software issues efficiently.
• Manage and maintain enterprise identity and collaboration platforms including Active Directory, Azure, and Microsoft 365, including user lifecycle management, access governance, licensing, conditional access, and MFA.
• Assist with endpoint provisioning and device management for Windows and macOS systems, leveraging modern management tools, automation, and scripting where appropriate.
• Proactively monitor infrastructure health and performance to ensure systems remain secure, stable, and highly available.
• Assist with scheduled and emergency maintenance activities, including monthly server patching and periodic upgrades that may occur outside standard business hours as needed. Participate in scheduled after-hours/weekend on-call support.
• Contribute to IT projects and continuous improvement initiatives, while maintaining accurate documentation of processes, configurations, and troubleshooting procedures.

• Experience supporting or administering Active Directory, Azure Active Directory, and Microsoft 365 environments.
• Working knowledge of Windows Server environments and client operating systems (Windows and macOS).
• Familiarity with endpoint management and device provisioning tools (e.g. InTune, SCCM, JAMF, or similar platforms).
• Proficiency in scripting or automation tools such as PowerShell, Bash, or similar technologies.
• Understanding of network fundamentals including TCP/IP, DNS, DHCP, VPNs, and firewall concepts.
• Strong troubleshooting skills with the ability to think critically and diagnose and resolve complex technical issues.
• Clear communication skills and a customer-focused approach to user support.
• Collaborative team player who is approachable, dependable, and eager to support colleagues and shared objectives.
• Ability to sit/stand for long periods of time. Able to crawl under desks to deploy hardware. Ability to lift 30lbs.
• Must be authorized to work in the U.S. without company-sponsored visa sponsorship.
• Must be able to pass a pre-employment drug screening as a condition of employment.
• High School diploma with 2+ years of relevant experience or associate degree in Computer Sciences field.
• Ability to learn and adapt to new technologies quickly.

Preferred Qualifications

• Familiarity with virtualization technologies (e.g. VMware, ESXi, vSphere, vCenter).
• Exposure to Linux operating systems.