Implementation & Continuous Improvement

• Track system adoption and KPIs to drive improvements.
• Recommend enhancements based on data and feedback.

Cross-Functional Collaboration & Change Management

• Act as an effective link between business teams and IT or development resources.
• Lead workshops, training programs, and meetings that involve multiple departments.
• Assist in managing change initiatives to increase user acceptance of new processes, tools, and solutions, thereby enhancing system usage.

Education and Experience

• Bachelor’s degree in information systems, or a related field
• Five years of relevant professional information system experience

Required Knowledge, Skills and Abilities

• Strong analytical and critical thinking abilities
• Excellent communication skills, with the ability to engage effectively with both technical and non-technical team members in-person and remote environments
• A user-focused perspective combined with strong business orientation
• Capable of working independently within a dynamic, multi-entity environment
• Standard work hours are Monday through Friday, 8:30 a.m. – 5:00 p.m., with flexibility required across North American time zones and a willingness to work additional hours as necessary
• Consume, analyze, and manage data using Python, SQL, and other programming languages
• Conduct basic business analyses such as exploratory data analysis and reporting.
• Transform results into digestible visualizations
• Familiarity with SSRS as well as Report Builder
• Knowledge of T-SQL, SQL Server Management Studio (SSMS), SSIS, SSRS, and/or SSAS

Typical Tools

• Microsoft SQL Server (T-SQL)
• SSMS, SSIS, SSRS, SSAS
• Power BI

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to:

• Ability to carry and lift product inventory of up to 10 lbs.
• Must have demonstrated ability to multitask in high pressure, changing conditions.

Working Conditions

This position works in the home office or corporate office. The noise level in the work environment is quiet to moderate.

Primary Location and Travel

We anticipate that on an ongoing basis this role will be based in the Corporate Office with the ability to work from home one day a week after initial training is completed. No travel is expected for this position.

Disclaimers

This is a representative description of the job and is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization. Duties, responsibilities, and activities may change at any time with or without notice.

TELA Bio, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, protected veteran status, disability status, or any other status protected by federal, state, or local law. For more information, please check out our website: www.telabio.com