Join us as a key player in shaping the future of our IT infrastructure. In this role, you’ll blend hands‑on engineering with creative problem‑solving—designing smarter systems, strengthening security, and helping guide our technology roadmap. You’ll lead impactful projects, jump in on complex challenges, and keep our environment running smoothly and efficiently. You’ll also support hybrid identity, mentor teammates, collaborate with vendors, and champion best practices that make our tech stronger every day. If you enjoy building resilient systems, improving how things work, and contributing to a positive, growth‑minded team culture, this role is a great fit.

Veterans, we encourage you to apply! Your IT leadership and passion for service and systems are valued!

We offer generous medical and leave benefits, support continuing education and professional development, and provide flexible scheduling and remote work. Come and grow your career in this fun, friendly and fast-paced environment!

** All employees must reside in NC**

Responsibilities:

• Lead the planning and design of enterprise systems. Ensure infrastructure scalability, high availability, and performance. Contribute to strategic planning and technology roadmaps by researching, evaluating, and recommending future-state improvements.
• Lead end-to-end delivery of infrastructure and systems-related IT projects, including planning, cross-departmental coordination, and risk management assessment to deliver within scope, timeline, and budget.
• Proactively tests and maintains system hardening, encryption, disaster recovery, and patching strategies and enforces security standards.
• Design/architect and implement backup and recovery strategies that ensure compliance with DR/BCP plans.
• Act as an escalation point for critical system issues. Conduct root cause analysis and long-term remediation. Monitor performance metrics, analyze trends, and implement proactive tuning and optimization.
• Directly supervises System Administrator, and provides leadership and guidance to junior staff members, ensuring knowledge transfer and adherence to best practices

Requirements:

• Associate’s degree and 8 years’ experience.
• Knowledge of desktop and server operating systems such as Microsoft, Linux, and Mac OS within an enterprise environment.
• Knowledge of Microsoft Suite products.
• Knowledge of Endpoint Management architecture, configuration, and administration.
• Knowledge and experience regarding infrastructure monitoring solutions.
• Knowledge and understanding of desktop and server hardware, software, and virtualization utilizing VMware.
• Knowledge of backup/disaster recovery hardware, software, policies, and procedures.
• Knowledge and understanding of Active Directory & related technologies (DNS, Group Policies, etc.).
• Knowledge of various methods and approaches to troubleshooting and problem resolution.
• Knowledge of mobile devices and their configuration/management within an enterprise environment.
• Knowledge of Windows Autopilot deployment and endpoint provisioning methodologies.
• Knowledge of Microsoft Azure infrastructure services including Azure Virtual Machines, storage accounts, networking, and monitoring.
• Ability to plan, organize, and document complex system design activities and to configure systems to be consistent with institutional policies/procedures.
• Ability to communicate technical/complex information both verbally and in writing.
• Ability to participate in setting strategic environment goals.
• Ability to train users in applications and operating system fundamentals and to write basic documentation.
• Ability to establish processes and automate them to track and implement system solutions.
• AZ-104 and VMware certifications are preferred.

Hiring Rate: $91, 937 – 112, 000 (this exempt position will be filled at or near the posted salary)

Closing Date: June 17, 2026

About the North Carolina Education Lottery

We raise money for a great cause! All of the earnings of the North Carolina Education Lottery go to education. We award on average $10 million a day in prizes. To learn more, visit our website www.nclottery.com.

At the North Carolina Education Lottery, we deal with winners everyday: our employees! We offer competitive pay and benefits, flexible schedules, professional development opportunities, casual attire, open communication, and a fun work environment.

All employees of the Lottery are expected to support the organization's values (honesty, respect, integrity, and trust) and its commitment to corporate social responsibility (including responsible gaming, environmental awareness, community involvement, etc).

Apply in minutes! Get started by uploading your resume. Click here for our Careers Page.

Equal Opportunity Employer