Do you believe that a company’s success depends on its people? If so, PSI is the place for you! PSI is nothing without the people who build, design, and support it. We’re looking for Network and System Administrator to join our scaling organization and help us ensure the stability and security of our IT environment.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Network and System Administrator to join our dynamic team located in Markham.

This is a hybrid position (4 days in our Markham office).

What’s important to us:

We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Accountability, Teamwork.

The Team Lead, Data & Analytics will provide strategic leadership for the data and analytics team, driving data-driven decision-making across the organization. This role will oversee data infrastructure, analytics, business intelligence (BI), and data governance to ensure the organization leverages data as a strategic asset. The ideal candidate is a visionary leader with strong technical expertise and business acumen, capable of aligning data strategies with company objectives.

Key Responsibilities

Leadership and Strategy

• Define and execute the organization’s data and analytics strategy, aligned with business goals.
• Lead and manage a team of data engineers, analysts, BI developers, and data governance specialists.
• Foster a culture of data-driven decision-making across the organization.

Data Infrastructure Management

• Oversee the development and maintenance of robust data pipelines, warehouses, and infrastructure.
• Ensure data systems are secure, scalable, and optimized for performance.
• Evaluate and implement modern data tools and technologies to enhance efficiency.

Analytics and Insights

• Drive the use of advanced analytics, predictive modeling, and machine learning to generate business insights.
• Collaborate with business units to identify analytical opportunities and provide actionable recommendations.
• Monitor and evaluate the effectiveness of analytics solutions and their business impact.

Business Intelligence (BI)

• Oversee the creation of interactive dashboards and reports to provide real-time insights.
• Work with stakeholders to define KPIs and ensure reporting meets business needs.
• Champion the development of self-service BI capabilities for business users.

Data Governance

• Implement and enforce data governance frameworks, ensuring data quality, compliance, and security.
• Establish standards for data management, metadata, and stewardship.

Collaboration and Stakeholder Engagement

• Partner with IT, operations, and business leaders to align data initiatives with organizational priorities.
• Act as a thought leader, educating stakeholders on the value of data and analytics.
• Build strong relationships with external partners, vendors, and consultants as needed.

Qualifications

Education and Experience

• Bachelor’s degree in Data Science, Computer Science, Statistics, Business, or a related field; Master’s degree preferred.
• 8+ years of experience in data and analytics roles, with at least 3+ years in a leadership position.
• Proven strong technical and hand-on experience in managing data infrastructure, analytics, BI, and governance in a corporate environment.

Skills and Expertise

• Strong technical background with experience in data warehouses (e.g., BigQuery, Redshift), ELT/ETL tools (e.g., dbt, Fivetran), and analytics platforms (e.g., Power BI, Tableau).
• Advanced knowledge of data modeling, SQL, Python, and/or R.
• Familiarity with data governance frameworks
• Strong leadership, communication, and stakeholder management skills.
• Ability to translate complex data concepts into actionable business strategies.

Preferred Qualifications

• Experience in implementing machine learning models and AI solutions.

Key Performance Indicators (KPIs)

• Data infrastructure reliability and scalability.
• Business adoption and satisfaction with analytics and BI solutions.
• Improvement in data quality and compliance metrics.
• Successful delivery of data initiatives within timelines and budgets.

Core Competencies

• Strategic Vision: Ability to develop and implement a forward-thinking data strategy that aligns with business goals.
• Technical Expertise: Deep understanding of BI, analytics, and data governance technologies and methodologies.
• Project Leadership: Strong organizational skills to manage multiple projects and initiatives effectively.
• Stakeholder Engagement: Excellent skills in managing relationships with stakeholders across the organization.
• Innovation and Adaptability: Proactively seek and adopt new technologies and approaches to enhance data capabilities.

What you can expect from Pacific Smoke International:

At our company, we strive to provide our team members with the best possible support. Here is an overview of the current benefits and perks we offer:

• A total compensation package that includes a group benefits program starting from day 1 of joining and year-end performance bonus
• Ongoing learning and development opportunities to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
• Three weeks of vacation
• Awards for top performers and employee tenure
• A unique opportunity to build, grow, and leave your impact on a US$25-billion industry
• To work with a group of people who are humble, supportive, and care about our customers
• Product at distributor pricing to all employees
• Company events
• EAP (Employee Assistance Program) Program

If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply.

While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted.

Pacific Smoke International is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.