Starting at $16.25 an hour

*We are a non-tipping community*

*Must be 16 years of age and older*

Available Schedule (Subject to Change):

• Full Time / Weekdays and Weekends Vary / Hours vary between 6am-7pm
• Part Time / Weekdays & Weekends Vary / 3:30pm-7:00pm
• Part Time / Weekdays & Weekends Vary / 3:30pm-8:30pm
• Part-Time roles may work longer shifts on the weekends

Location:

Royal Oaks Retirement Community

10015 W. Royal Oak Road Sun City, AZ 85351

Cross streets are 99th and Grand Avenue

Position Summary:

Under the supervision of the Dining Room Manager or Assistant Dining Room Manager, is responsible for providing high quality, friendly service, sets places at dining tables, takes orders, serves food and drinks, and answers inquiries about menus.

Brief Overview of Major Duties:

• Greets residents and guests in a friendly manner within two minutes of being seated.
• Answers questions about food and drinks including their ingredients, preparation and accompanying items.
• Collects food and drink orders, confirms and repeats order for clarification.
• Attends to residents’ needs when delivering food and checks to ensure guest satisfaction.
• Maintains table appearance by pre-bussing, checking drink levels, removing clutter and providing extra napkins if necessary.
• Gives a warm and pleasant farewell to guests.
• Keeps station clean, sets up and takes down station appropriately.
• Polishes glassware and silverware and ensures all service work pre-set and delivered to tables are clean and sanitary.
• Keeps the Food Service Management Team promptly and fully informed of all problems or unusual matters of significance.
• May also perform work as a Busser and/or Food Runner
• Perform other duties as assigned.

Required Skills/Abilities:

• Has knowledge of Maricopa County food regulations and sanitation requirements.
• Is organized, able to multi-task, think creatively and adapt to different situations.
• Must be able to complete training on computer and/or other devices.
• Maintain competency in the position and knowledge of trade/industry advances and new technologies.
• Must be able to effectively communicate in English with all levels of staff, residents, and guests.

Education and Experience:

• Preferably has a high school diploma or GED equivalent.
• Preferably has experience working in a formal dining environment.

Licenses and Certifications:

• Obtains a Maricopa County food handler’s card within 30 days of employment.
• If applicable, has a Certificate of Completion for memory care services training or obtains within 30 days of hire and complies with annual certification requirements.

Physical Requirements:

• Is able to carry/lift/push/pull up to 30 pounds.
• May need to operate a fire extinguisher.
• Is able to assist in evacuation procedures.
• See additional Physical/Cognitive Requirements & Work Environment information below.

Essential Functions:

• Physical: kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, standing/stationary position, bending, reaching forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting), twisting, stooping
• Cognitive: written and oral communication, work under time constraints, concentrate amid distractions, math/calculations, ensure accuracy of details, remember names and details, problem solve, work rapidly, examine/observe details, work within minimal errors, reason (make sense of things)
• Environmental: inside, outside, odors, working with others, working around others

Hiring Process:

• Pre-employment Drug Screening
• Criminal Background Check
• Adult Protective Services (APS) Registry Check
• Employment Verification
• TB Testing
• Royal Oaks is a Drug Free Workplace. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy. Royal Oaks' general hiring policy does not discriminate against registered medical marijuana cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
• Royal Oaks does not discriminate in hiring or employment against holders of Arizona's Medical Marijuana card, although we do prohibit marijuana use on premise. Although Arizona has legalized recreational marijuana use as well as medical use, the law creates no employment protections for applicants or employees who are recreational marijuana users. Royal Oaks will require a drug screen for all applicants who accept a job offer and may decline those applicants who are positive for marijuana without a Medical Marijuana card. Royal Oaks will continue to prohibit all employees from using, selling, possessing, or being impaired by marijuana in the workplace and while on duty.

Incredible Benefits!

• Get Benefits Fast – Medical, dental, and vision benefits start the first day after the month you're hired! (Full-time only)
• Employee Assistance Program (EAP) – Access to mental health support, legal counseling, financial coaching, and more through Talkspace and other resources.
• Choice of Two Affordable Medical Plans – Starting as low as $82/paycheck for employee-only coverage (Full-time only).
• On-Campus Medical Providers – Convenient healthcare options right at your workplace.
• Six Annual Paid Holidays – Enjoy time off to recharge with paid holidays throughout the year.
• Generous Paid Time Off (PTO) – Start accruing PTO from day one, with up to 3 weeks in your first year (Full-time only).
• Cash in Unused PTO Hours – Convert unused PTO into cash (limits and details apply).
• Volunteer Time Off (VTO) – Get 4 hours of paid VTO annually to give back to your community, without using your PTO.
• Referral Bonus – Earn up to $600 for each friend you refer who gets hired – and there’s no limit to how many people you can refer!
• Tuition Reimbursement – Receive up to $5,000 annually in tuition reimbursement to support your educational goals.
• Career Growth Opportunities – We promote from within! Last year, we proudly promoted over 30 employees.
• FREE Fitness Center Access – Stay healthy with on-site gym facilities or enjoy gym reimbursement up to $200 annually.
• Annual Shoe Reimbursement – Get up to $40 annually for work shoes to keep you comfortable and stylish.
• Uniform & Reimbursement – Uniforms provided or reimbursed for many positions.
• Covered Parking – Convenient parking at no extra cost.
• Employee Meal Discount – Enjoy 20% off meals while at work.
• Exclusive Employee Discount Program – Save big on travel, electronics, entertainment, and more!
• Retirement Plan with Matching – Save for the future with a retirement plan offering 4%-10% matching contributions.

Royal Oaks Awards:

2024 Senior Care's Best Places to Work from WeCare Connect

2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America

2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks

Disclaimer: This job posting is intended as a general summary of duties and responsibilities. A comprehensive job description is available upon request.