Customer Service Representatives jobs in Minnesota

Customer Service / Inside Sales Representative - Industrial Distribution

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North Americas leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com

Are you looking for an opportunity to grow within a dynamic organization? Join SunSource, one of the country’s largest and most successful distributors of hydraulics, pneumatics, filtration, and automation products and services. At SunSource, you’ll have access to a variety of career paths and the opportunity to be rewarded for your hard work and dedication.

Essential Functions

Build and maintain strong relationships with customers and internal sales teams.
Handle incoming customer inquiries via phone, email, and customer portals promptly and professionally.
Enter customer orders into the ERP system with a goal of 100% accuracy.
Prepare and enter quotes into the ERP system or shared directories.
Assist customers in finding the right components using product catalogs, web-based resources, and internal tools.
Expedite orders as needed to meet delivery commitments.
Provide solutions in a team-oriented environment and support outside sales as required (quoting, expediting, customer visits).
Follow up on quotes and actively support sales development, including up-selling and cross-selling opportunities.

Experience, Education and Skills

High School Diploma or GED required; Associate degree or higher preferred (especially in Fluid Power or Technical programs).
2+ years of customer service or inside sales experience, preferably in industrial distribution, manufacturing, or related industries.
Familiarity with hydraulics, pneumatics, fluid power, electrical, power transmission, motors, or motion control is highly desirable.
Proficient in Microsoft Excel, Word, Outlook, and able to quickly learn CRM systems (experience with Trend is a plus).
Strong analytical, mathematical, and mechanical aptitude.
Excellent verbal and written communication skills.
Ability to work both independently and as part of a team.
Strong organizational skills with the ability to multitask and prioritize effectively.
Calm under pressure, with sound judgment and decision-making abilities.
Demonstrates integrity, professionalism, and ethical standards.

We Offer

Competitive compensation plan
Medical, dental, vision, and 401(k) benefits
Paid vacation and holidays
Tuition reimbursement and ongoing training opportunities
A national distributor with a local presence, representing quality manufacturers
A collaborative team environment that encourages professional growth and development

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy

SunSource

Customer Service / Inside Sales Representative - Industrial Distribution

Customer Service / Inside Sales Representative - Industrial Distribution

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