Customer Service Representatives Jobs Near Me in Michigan

Job Description

Preston Feather: Inside Sales RepresentativeInnovation Meets Legacy: Building Excellence Since 1915Imagine a company with start-up energy that's been thriving for 110 years. That's Preston Feather. We drive construction innovation while honoring our century-long legacy.

We supply top-quality lumber and building materials to leading architects and builders. Our team enjoys strong pay, thorough training, and real growth opportunities.

As an Inside Salesperson in Building Materials, you are the customer’s first point of contact, responsible for ensuring a positive customer experience.

You will conduct front-counter sales of building materials and assist a broad range of customers and contractors by answering questions and helping toward the best solutions.

Responsibilities & Daily Tasks:

Accurately entering orders in the Point of Sale (POS) system

Processing sales transactions following Preston Feather policies for pricing, discounts, payment and credit memo terms

Assisting with stock receiving, merchandising, and inventory cycle counts

Sporadically retrieving materials from yard and loading into customer vehicles, often requiring lifting up to 50 lbs

Guide people through sales, orders, and service

Partner with sales team on deliveries

Sell hardware and handle smaller projects

Use Spruce ERP software for orders and payments

Schedule vendor meetings

What We Offer

Monday-Friday schedule (no nights or weekends)

Competitive pay

Growth-focused culture

Supportive team environment

Ongoing training

Employee discounts

Profit sharing

Full health benefits

Company-paid disability/life insurance

401(k) with match

Generous PTO (2 weeks, then 3 after first year)

Six paid holidays

Required qualifications

Retail or customer service experience strongly preferred
Hardware or construction knowledge a plus
Prior experience using a POS system, or confidence in learning new technologies
A high school diploma or GED
Minimum 18 years of age

All offers of employment are contingent upon successful completion of a background check (including MVR) and drug screen.

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