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Mental Health Coach

GENERAL SUMMARY
- The Mental Health Coach is responsible for establishing a therapeutic relationship with pediatric mental health clients, modeling pro-social and positive self-coping skills. Maintains a safe and regulatory compliant treatment setting and collaborates with patient and team stakeholders to ensure an effective treatment experience. May function in on-call capacity as necessary to meet the needs of the organization. Reports to departmental leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provision of clinical care-
  - Provides evidence-based skills coaching, behavioral modification and direct observation to pediatric patients with mental health diagnoses.
  - Implements and reinforces strategies included in patient’s treatment or behavioral plan. Relays ineffective aspects of plan back to broader team for review and adjustment.
  - Completes coping cards with each patient and encourages their use.
  - May complete nursing tasks, as delegated by the RN, for medically involved clients.
  - Maintains a collaborative and supportive stance with patients as a means of maintaining unit calm.
  - Displays expertise in de-escalation cycle and educates patients and families daily on its use.
- Crisis Management-
  - Maintains consistent awareness of where each assigned patient is on de-escalation cycle; utilizes skills appropriate for observed de-escalation level.
  - Adopts a collaborative and reflective stance with patients with the goal of de-escalation in mind.
  - Provides emotional first aid and de-briefing to individual patients and groups after behavioral escalations.
- Ensure safe and compliant treatment setting-
  - Manages patient’s room, unit environment and team schedule, ensuring consistent structure and a priority towards safety.
  - Ensures work areas are organized, safe and ready for the next activity or shift.
  - Maintains constant awareness of patient location and immediately alerts nurse to changes in mental status.
  - Completes regular environmental assessment.
- Admission/Registration/Greeter-
  - Processes admissions in a timely, organized and client-centered fashion.
  - Assures anyone entering the unit is free of contraband by encouraging use of assigned lockers.
  - Provides updates to parent/guardian regarding patient condition and progress, information is linked to the plan of care; if unsure of boundaries consults with treatment team prior to sharing information.
  - Greets families when they are present at point of access, provides guidance on way finding and unit rules.
- Emergency Department-
  - Oversees Emergency Department mental health flow by acting as a liaison between provider, charge nurse, bedside nurse, evaluating therapist, admission staff, parent and child.
  - Provides evidence-based skills coaching, behavioral modification and direct observation to pediatric patients with mental health diagnoses. Assistance in application of restraint when deemed medically necessary and ordered by treating physician.
  - May complete nursing tasks (Activities of Daily Living (ADLs), Vital Signs, nutrition, patient weights), as delegated by the RN, for medically involved clients.
  - Maintains compliant and safe environment of care including stocking, setting up rooms for admission and general cleaning.
  - Attends change of shift and unit level huddles.
  - Assists with de-escalation and restraint application when needed.
  - Completes coping cards with each client and encourages their use.
  - Maintains consistent awareness of where each assigned patient is on de-escalation cycle; utilizes skills appropriate for observed de-escalation level.
  - Performs other duties as assigned.
LICENSES AND/OR CERTIFICATIONS
- Required Licenses and/or Certifications
  - None
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
- Required Education and Experience
  - Must meet at least one of the following education or experience requirements upon hire:
    - bachelor's degree in Social Work, Counseling, Mental Health, Education, Healthcare, or a related field; or
    - one (1) year of experience in psychiatric care; or
    - two (2) years of experience in direct patient care.
  - Increased Security Clearance Required: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
- Preferred Education and Experience:
  - Supplemental trainings in mental health disorders, crisis response, behavioral planning preferred.
WORKING CONDITIONS
- Inpatient hospital or outpatient practice with little exposure to dust, temperature and the like.
PHYSICAL REQUIREMENTS
- Click here to view physical requirements.

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