Agency Overview

Lakeview Health Services is a premier partner throughout the Finger Lakes region, providing safe, affordable housing, support, and rehabilitative services to persons with mental illness as well as health care coordination services to individuals with chronic mental and physical health challenges. We are dedicated to helping individuals identify and achieve personally meaningful and measurable life goals, and to realize their full potential. Lakeview seeks to create an environment of learning and development that will lead to an engaged, motivated, and high performing team with a devotion and commitment to client service.

Essential Job Functions Overview

Collaborates, coaches, and aids individuals with mental illnesses in a residential (community residence, apartment, SRO, enriched crisis, and transitional housing) setting. Primarily responsible for teaching/ supporting the skills necessary for optimal success living independently. Based upon individual needs

and preferences, utilizes recovery-focused, strengths based, person-centered practices to assist individuals in gaining (regaining) skills lost as a result of mental illness. Individual will strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff, and communities we serve by practicing safe, respectful communication as well as respecting individuals’ boundaries and differences.

• Assist residents in developing and maintaining a structured daily schedule according to individualized goals and preferences using trauma informed practices.
• Utilize motivational interviewing (MI) techniques to provide individual support, training, and assistance in working towards achieving one’s personal goals.
• Encourage and participate in social, recreational, educational, and cultural activities.
• Provide resident transportation via Agency vehicle as needed.
• Assist in general program housekeeping to include provision of hands-on assistance to teach the skills needed to maintain personal living spaces.
• Develop person-centered service plans for the individuals on your caseload.
• Assist residents in monitoring progress on stated goals and provide updates regularly.
• Document interactions with residents as it relates to their service plan goals.