The Field Service Technician is a team member assigned to a specific region to work to resolve, identify, and provide best in class technical service support of various outdoor power equipment products. The region covered by this role includes North and South Dakota, Nebraska, Kansas, and Iowa. In addition, the Field Service Technician will provide training and support to dealers in their specified territory. This position requires up to 75% travel during peak season to fully assist in the diagnosis and repair of Scag Power Equipment products. Travel is required and is otherwise remote.

Skills Required:

• Must possess excellent communication skills (written, verbal, and presentation);
• Must be detailed-orientated, organized, and able to multitask on various projects;
• Must be self-motivated and demonstrate the ability to work autonomously;
• Works well in a cross-functional team environment, must be a team player and customer focused;
• Ability to present to large groups;
• Ability to create an environment of trust and always exhibit a positive attitude;
• Knowledge of outdoor power equipment, mechanical ability to diagnose machine failures and repair as needed.

Education/Experience:

• Associated degree in Technical service or equivalent combination of education and experience in related field;
• A minimum of 2-3 years of related experience;
• Advanced hydraulic and electrical knowledge including the ability to read and interpret schematics;
• High School Diploma.