Must be a current University of Kentucky student.

- Basic software installation and troubleshooting
- Basic understanding of Windows and MacOS operating systems.

None required.

Walking and lifting objects (up to 40 lbs)

Monday – Friday 8 AM – 5 PM (flexible with schedule)

Position Summary:
The College of Communication and Information is seeking a highly organized, motivated, and eager-to-learn individual to join our team. This position provides support for PC software, hardware, and peripherals to faculty, staff, and graduate students in the College.

Key Responsibilities:
- Respond to help requests via a ticketing system, email, phone, or in-person.
– Troubleshoot technical issues related to computers, peripherals, and other equipment.
- Inventory and deploy new equipment and replace end-of-life hardware.
– Image, configure, and install Mac and PC desktops and laptops. – Collaborate with faculty and staff to identify equipment that meets their academic and professional needs.
- Research and evaluate new technologies that may benefit the College.
- Participate in training opportunities available to university staff and students.
- Support additional projects as directed by full-time staff.

- Excellent communication both written and verbal.

- Ability to work well without direct supervision and independently.
- Punctuality, attention to detail, and dependability.

- Advanced knowledge of Windows and MacOS operating systems.

- Basic wireless networking and AV system knowledge.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.