Function was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available technology to make sure people don't suffer or die a preventable death. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024, and is venture-backed by Andreessen Horowitz (a16z).

Hundreds of thousands of members have joined Function to take control of their health. We are growing our team and seeking out world-class talent that deeply believes in our mission to positively impact global health, has a relentless bias toward action, and a growth mindset. Function fosters a collaborative and dynamic environment, where every day we are building the future.

At Function Health, we’re building an AI-powered member support experience that feels genuinely helpful — and we’re serious about getting it right. This role is for someone who loves spotting patterns, cares about quality, and wants to help shape how AI supports real people.

You’ll spend your time reviewing real member conversations that happen through our AI support experiences. Your job is to catch what’s working, flag what’s not, and help us improve the experience every week — so members get clearer answers, safer guidance, and smoother handoffs to humans when needed.

You’ll be part detective, part advocate for the member experience:

You don’t need to be “an AI person.” You do need to be someone who cares about quality, can think like an architect, and is excited to learn AI build methodologies.

To be a strong fit, you embody our Core Values:

We value our team at Function and offer a competitive salary and benefits package, flexible working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people’s lives, we would love to hear from you.

At Function, we celebrate diversity and are committed to building a diverse and inclusive workforce. As an equal opportunity employer, we do not discriminate on the basis of race, color, gender identity, ancestry, religion, age, sexual orientation, national origin, disability, marital status, Veteran status, or any other occupationally irrelevant criteria.

Join the Function Health team and become a part of our mission to build a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health.

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