About Loop

Loop is a fast-growing FinTech high growth startup that enables businesses to seamlessly manage money around the world so our clients can access more markets, accelerate their growth and simplify their operations with the only truly cross-border banking platform. Loop is enabling the next generation of businesses to thrive around the world and we are looking for ambitious people to join our mission.

About The Role

Hi, I’m Sarah, Chief of Staff at Loop, and I’m hiring a Financial Crimes Lead to support Loop’s regulatory compliance, AML program, and risk & fraud monitoring operations as we scale.

This role is an onsite position at our downtown Toronto office (Bay and Bloor).

Where You Come In

This is a newly created, hybrid compliance and risk role designed for someone with hands-on exposure to AML, financial crime prevention, transaction monitoring, and fraud risk.

You’ll work closely with the Head of Compliance while partnering cross-functionally with Payment Operations, Customer Operations, and banking partners. This role blends regulatory compliance execution with real-time risk monitoring and fraud prevention.

What You'll Be Doing

Transaction Management & Fraud Prevention

• Monitor daily transaction queues and alerts to identify potential fraud, AML risks, or suspicious behavior.
• Support dispute and chargeback investigations by gathering evidence and tracking outcomes.
• Track investigations, account closures, and correspondence with banking partners where required
• Assist with Enhanced Due Diligence (EDD) reviews for higher-risk customers both during onboarding and on periodic account reviews.
• Analyze transaction and fraud trends to identify emerging risks and recommend control improvements.
• Define and operationalize customer risk categorization processes
• Support the drafting and implementation of compliance and risk related policies and procedures
• Proactively identify and mitigate regulatory, and operational risks associated with our business
• Conduct routine internal compliance audits and risk assessments to identify potential risks across all business functions
• Partner with Payment Operations and Customer Operations teams to collect documentation for payment screenings and investigations.

Compliance & AML

• Conduct Level 1 (L1) AML investigations for potentially suspicious activity.
• Perform transaction monitoring and escalate cases as required.
• Support preparation of reports for banking partners and regulators (e.g., FINTRAC, Bank of Canada).
• Respond to compliance-related requests from banking partners accurately and on time.
• Maintain detailed documentation of investigations, findings, and actions taken.
• Support with auditor and/or regulator correspondence during audits or reviews.
• Work closely with the Head of Compliance as the primary escalation point.

Desired Qualities, Skills, and Experience

• 4-5 years of experience in AML, compliance, risk, fraud, or financial crime prevention.
• Foundational understanding of AML regulations, sanctions screening, transaction monitoring, and customer due diligence.
• Hands-on AML or transaction monitoring experience is strongly preferred.
• Strong attention to detail and analytical thinking.
• Highly organized with excellent time management and follow-through.
• Self-starter who takes ownership and thrives in a fast-moving startup environment.
• Curious, proactive, and motivated to grow a career in compliance and risk.
• Fluency in English.
• Comfortable using Google Suite, Excel, and CRM tools (Salesforce or similar).

What's in it for you?

• Real responsibility from day one in a critical, high-impact role.
• Hands-on exposure to AML investigations, fraud monitoring, and regulatory reporting.
• Direct mentorship from an experienced Head of Compliance.
• Clear growth path as Loop scales its compliance and risk programs.
• Collaborative, friendly startup culture where your work visibly matters.

What we offer

• Salary range: CAD $80,000 - $90,000
• Equity: 0.01%–0.1%
• 3 weeks vacation
• Group health benefits after probation
• Onsite role in downtown Toronto
• Kitchen full of snacks and drinks to keep you going throughout the day
• Catered lunch on Fridays (we take recommendations!)

Interview Process

• 30 minutes virtual meeting with Mandy, People and Business Operations Specialist
• 30 minutes virtual meeting with Sarah, Chief of Staff
• Take home assignment to get to know your work style better
• 30 minutes virtual meeting with Michael, Head of Compliance
• 30 minutes in person meeting with Cato, CEO
• Background check and offer

How to Apply

To apply for this position, please click “apply” and share your resume, alongside a brief paragraph about yourself and your previous experience. Your application will be reviewed by our recruiters and hiring managers; we do not use AI tools for screening or selection.

Loop is committed to creating a diverse culture. We encourage you to apply regardless of who you are or where you came from - what matters is the journey ahead. Put simply, if you’re unsure about your qualifications for this position, we’d still encourage you to apply!