Compliance Officers jobs in South Carolina

Job Summary

Under general direction and in compliance with standard operating procedures and policies, maintains documentation of all standards necessary to retain Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation for the Greenville Police Department (GPD). Assists GPD designated Accreditation Manager with all aspects of the accreditation process to ensure compliance with the entire process and stays abreast of all proposed changes or amendments to the standards while assessing the impact of changes on current policies and procedures of the agency. Processes updated policies and sends to applicable agency personnel for approval and signature. Archives historical policies and maintains databases of all current policies. Maintains agency personnel access to the document management system including adding and removing access and ensuring proper security level. Ensures applicable policies are posted for public access on the GPD website and are Americans with Disabilities Act (ADA) accessible. Assists with administrative duties related to policy research, staffing and workload assessments, and other assigned assessment related functions. Attends department/division meetings completing meeting minutes and assists with administrative work in documenting policy decisions and updates. Manages division inquiries from external or internal sources.

Essential Functions

Essential Functions	% of Time
Coordinate Accreditation: Assist Accreditation Manager with all aspects of the accreditation process to ensure compliance. Maintain all standards necessary to retain GPD CALEA accreditation. Provide uniformity and day-to-day interaction with standards to ensure agency compliance with guidelines for each standard. Research and analyze various organizational operations for efficient and effective services per accreditation standards. Calculate mathematical and statistical data, review historical data, and document in reports. Assists in liaison activities with designated CALEA team for re-accreditation and to identify and update standards and changes to procedures. Manage the accountability requirements for accreditation and ensure any changes needed are known throughout the chain of command. Monitor all proposed changes or amendments to the standards while assessing the impact of changes on current policies and procedures of the agency. Update CALEA standards in the active assessment as required by mandatory updates. Attend assigned training as needed.	50%
Coordinate Records Management: Create and maintain electronic and physical files of accreditation process and policy updates. Support division management in maintaining officially signed copies of agency policies for future reference and needs (Freedom of Information Act (FOIA), litigation, etc). Process updated policies for approval and applicable signatures and add to document management system. Archive original signed policies upon update and maintain digital versions of archived policies. Ensure applicable policies are posted for public access on the GPD website and are ADA accessible.	25%
Provide Administrative Support: Provide general administrative support including word processing, data entry, maintaining files, processing/distributing mail, and document duplication. Assist with administrative research duties related to policy research, staffing and workload assessments, CALEA standards, and other assigned assessment related functions. Maintain agency personnel access to the document management system including adding and removing access and ensuring proper security level. Perform annual property and evidence audit. Attend department/division meetings and take meeting minutes and assist with administrative work around policy updates. Schedule and coordinate meetings, travel, and other division activities such as creating training materials, reference checks, etc.	20%
Manage Division Inquiries: Respond to or route routine inquiries from external or internal sources. Maintain log of inquiries and their status. Compose and type correspondence involving routine and non-routine matters as appropriate; follow-up on response as necessary. Maintain reading file of all completed responses.	5%

Perform other duties as assigned.

Job Requirements

Associate degree in business management or related field.

Over two (2) years of experience in office coordination, database management, or related field.

Preferred Qualifications

Experience working with accreditation programs highly preferred.

Driver's License Requirements

Valid South Carolina Class D Driver's License.

Performance Requirements

Knowledge of:

Law enforcement policies, procedures, operations, and pertinent stakeholders.

Office management systems and procedures.

Computer research techniques, methods, and procedures.

Ability to:

Identify proof of compliance for various accreditation standards.

Develop and maintain cooperative and professional relationships with employees, officers and all levels of management and the chain of command to include representatives from other departments, external organizations, and the public.

Appropriately handle confidential information.

Use effective judgment in discussing and resolving accreditation and certification related issues consistent with City and department policies and procedures.

Communicate basic to complex ideas verbally and in writing in a clear, concise and professional manner; prepare written reports, summarize meeting minutes, and compose emails, business letters, and various correspondence.

Analyze data and make basic statistical calculations to assist in annual report completion.

Maintain excellent organization and attention to detail; develop and maintain filing systems; and maintain complex records using a variety of source materials.

Understand and follow detailed oral and written instructions.

Work with frequent interruptions and changes in priorities.

Review, proofread, and/or edit assigned work products to ensure correct grammar and consistency of format.

Utilize specialized software and systems in performance of job duties which may include audio recording software, work management system, mapping system, records management and reporting systems.

Operate general office equipment to include scanner, printer, copier, telephone, and computer with Microsoft Office Suite.

Working Conditions

Primary Work Location: Office Environment.

Protective Equipment Required: None.

Environmental/Health and Safety Factors:
Relatively free from unpleasant environmental conditions or hazards.

Physical Demands:
Constantly requires fine dexterity, sitting, reaching, handling/grasping, and vision. Frequently requires standing, walking, lifting, carrying, pushing/pulling, bending, hearing, twisting, and talking. Occasionally requires kneeling and crouching and stooping. Sedentary strength demands include exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.

Mental Demands:
Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, working closely with others as part of a team, and tedious or exacting work. Occasionally requires noisy/distracting environment.

Americans with Disabilities Act Compliance

The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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