The City of Pasadena Human Resources Department is seeking a Benefits Specialist to support the administration of the City's benefits programs for its 2000+ full-time and part-time employees.

IDEAL CANDIDATE
The ideal candidate is dependable, resourceful, and is able to communicate effectively with a diverse group of employees via telephone, email or chat or in-person. The ideal candidate possesses strong customer service skills, is comfortable with presenting information to both individuals and large groups and will have experience using human resources and payroll software programs and Office 365 programs (i.e. Outlook, TEAMS, Word, Excel, PowerPoint, SharePoint, and OneDrive). Apply today!

Must type 40 net words per minute with 95% accuracy. Please note that qualified applicants will be invited to take an online typing test administered by the City. Applicants that do not receive a passing score on the online typing test will not receive further consideration. Please do not attach a typing certificate to your application. Current City of Pasadena employees who hold a position that requires the same or more words per minute are not required to take the online typing test. City of Pasadena employees are responsible for verifying the typing requirement for their current classification.
The major responsibilities of this position are listed below. For more detailed information, please review the job description.

1. Day-to-day administration of the City's retirement plans offered by the California Public Employees Retirement System (CalPERS), PARS, and our medical, dental, vision, life, disability, flexible spending, and other voluntary insurance plans.

2. Explains benefits plan requirements and procedures to employees and beneficiaries, verifies eligibility and processes enrollments in the City software program (MUNIS) with insurance carriers for new hires, mid-year qualifying events and terminating employees.

3. Performs data entry of benefit elections; enters payroll deductions for benefits and other voluntary payroll deductions using correct effective dates and plan/rate calculations.

4. Responds to mandatory health support notices and complete mandatory enrollments.

5. Issues COBRA notices and other mandatory notices to employees.

6. Participates in planning, organizing, and conducting monthly new-hire benefits orientation and annual open enrollment processes.

7. Plans, organizes, promotes, and coordinates health and wellness events and programs.

8. Provides administrative support, including development of benefit educational materials, charts and other documents and website updates; responds to customers' inquiries; backs up other department office and administrative staff when required.
COMPETENCIES
The following list represents the core competencies needed for success in this position.

Action and Results Focus - Initiating tasks and focusing on accomplishment.
Attention to Detail - Focusing on the details of work content, work steps and final work products.
Customer Focus - Attending to the needs and expectations of customers.
Informing - Proactively obtaining and sharing information.
Self-Management - Showing personal organization, self-discipline and dependability.
Teamwork - Collaborating with others to achieve shared goals.
Technology Use - Working with electronic software applications.

EDUCATION AND EXPERIENCE

• Graduation from a two-year college with an Associate's degree in a relevant field
• At least four years of progressively responsible administrative experience that includes two years of direct administration of health and/or retirement benefits; or an equivalent combination of training and experience.
• Prior work experience at a public agency is preferred but not required.
• Working knowledge of leave laws, CalPERS health and retirement benefits is preferred but not required.

SELECTION PROCESS
The selection process may consist of a training and experience evaluation, typing exam, written exam, interview panel, and department-level interviews.

VACANCY INFORMATION
There is currently one vacancy in the Human Resources Department. This recruitment will create an eligible list that may be used for the same or similar vacancies in the future.

Candidates selected for this position are subject to a one-year probationary work period.
Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.

Type net 40 words per minute with 95% accuracy or above.