WHAT IS THE ROLE?

The Accounting Specialist is responsible for accounting and finance activities including managing accounts payable and accounts receivable, bank reconciliation, account reconciliation, forecasting, and cash flow. You will work together on our finance team that consists of three staff.

ABOUT US

Zingerman’s Mail Order is a specialty food e-commerce company located in Ann Arbor, Michigan. It has been in operation since 1995 and ships a range of foods across the USA, from baked goods to cheese to olive oil. It’s a highly seasonal business, with nearly half the revenue occurring during the weeks between Thanksgiving and Christmas.

WHAT IS THE PAY?

This is a full time position that averages 30-32 hours per week.

The wage band of this position is $20-$26 per hour and it is based on experience & skills.

WHAT IS THE KIND OF PERSON THAT FITS WELL IN THIS JOB?

• You LOVE numbers
• Organization is your thing
• You love to solve problems
• You love to give amazing service
• You love to work independently, yet works well with others

WHERE IS THIS JOB?
This is a job in our Mail Order office located at 720 Phoenix Drive, Ann Arbor MI 48108. We are on the AATA bus route. This is an in-person job. Work from home and/or a hybrid role is not available at this time.

WHAT DOES IT TAKE TO GET HIRED?
There are lots of things we are hoping to find in anyone who applies. But we don’t have a lot of hoops to jump through. There are just three key things you’ll need to be able to do:

1. You have experience in Accounting, Finance, Bookkeeping or equivalent work experience. We will test for a base level of these skills.
2. You are proficient in Excel & Google Sheets. We will test for a base level of these skills.
3. You must pass a background check.

WHAT KINDS OF THINGS DO YOU DO IN THIS JOB?

• Reconcile cash and credit cards collected to sales.
• Reconcile bank statements, payroll account, and other general ledger accounts.
• Perform accounts payable functions.
• Perform accounts receivable functions.
• Prepare weekly forecasts and leadership financials of a P&L and cashflow.
• Month end activities including payroll account reconciliation, intercompany balancing, and journal entries.
• Special projects/areas of responsibility. Some examples: state sales tax, tax and year end schedules, unclaimed property reporting, & foreign exchange transactions.
• Work closely with purchasing and other departments to solve problems and make improvements.
• Consistently make improvements to your job responsibilities and processes.
• Follow and execute written directions using Standard Operating Procedures.
• Write, maintain, and improve Standard Operating Procedures.
• Perform independent analysis.
• Answer questions from managers and partners and all the crew related to invoices, financial statements, balance sheet, and general ledger.
• Protect assets of the business. Assure cash is collected and payments are made accurately. Combat fraud proactively by reconciling transactions promptly, investigating unusual items immediately, and adhering and developing best practices and SOPs.
• Give great service consistently to customers and co-workers every shift.

ARE THERE BENEFITS?

Yes. Medical insurance, Health Savings account (HSA), Dental, Vision, 401k, Roth 401k, annual profit sharing bonus (when it is paid), paid time off and more.

ARE THERE MORE PERKS?
Absolutely. All training is paid. All breaks are paid. Drink unlimited free freshly brewed Zingerman's coffee. For lunch, we make homemade meals and serve them for free (Also: they’re delicious). 50% discount on nearly everything we sell at Zingerman’s Mail Order and discounts at other Zingerman’s businesses like Zingerman’s Deli, Bakehouse, Roadhouse, and Miss Kim etc., as well as discounts with local businesses and more.

WHAT IS THE HIRING PROCESS LIKE?
We will be accepting applications through 10/4/26. You can expect to hear from us after this date. Take your time filling out our application since we use a lot of that information to guide the process. Our hiring team of real people will screen your application and invite you for an interview & testing session. Upon successful completion, then a final interview will be scheduled. Job offers will be made on or before Monday 11/2/2026 with work beginning 11/16/2026.

WHAT SKILLS ARE PREFERRED FOR THIS JOB?

• Work Experience - this position requires 2 or more years of bookkeeping and/or accounting experience, specifically in accounts payable, general ledgers, journal entry and account reconciliation
• Education - a degree in Accounting/Finance preferred, but not required
• Proficient with everyday office tools - software knowledge of Google Workspace, Microsoft Office (especially Excel), Accounting software (we use SAGE APA & Sage 50) and email are second nature; you’re quick to learn new systems
• Great with people - you enjoy connecting with folks from all walks of life and can make everyone feel welcome
• Reliable and professional - you show up on time, follow through, and handle information with integrity and honesty
• Self directed - you are able to perform job duties independently
• Skilled in providing great customer service - you know what great service looks like and can even turn tricky situations into positive experiences
• Clear communicator - whether in person, on the phone, email or text, you get information across in a way that is kind and easy to understand
• Detail-oriented - you notice the little things and consistently keep records accurate and organized & complete tasks on time
• Problem solver - when an issue pops up you stay calm, use good judgment, ask questions, troubleshoot, look for solutions to problems and know who and when to call for backup
• Collaborative - you work well with leaders and coworkers throughout our organization to keep things running smoothly