We are a long-established benefits organization that works with union members, associations, and member-based groups across North America and internationally. For more than 60 years, we have helped working families access supplemental and permanent benefit programs designed to provide added security and long-term protection.

Our focus is on delivering clear information, professional guidance, and dependable support to members who are looking to better understand the options available to them.

This is a people-focused position built around communication, service, and relationship-building. You will connect with members who have requested information, schedule appointments, and guide them through available benefit programs in a clear, professional, and supportive way.

• Handle inbound and outbound calls with members
• Schedule and conduct member appointments
• Present benefit information by phone or virtual meeting
• Answer questions and provide clear guidance
• Assist with digital forms, applications, and documentation
• Maintain accurate records and follow quality standards
• Participate in ongoing training, mentorship, and leadership development

• Strong verbal communication skills
• Positive, professional, and energetic attitude
• Comfortable building rapport with individuals and families
• Confident speaking with people by phone or video
• Customer service, sales, or client support experience is an asset
• Able to work well independently and with a team
• Organized, reliable, and comfortable using basic digital tools
• Legally authorized to work in the United States or Canada

• Full benefits package
• 100% remote work opportunity
• Flexible scheduling options
• Weekly compensation
• Monthly performance-based bonuses
• Ongoing training and leadership development
• Supportive team environment
• Opportunity to qualify for annual company convention trips to destinations such as the Bahamas, Cancun, Las Vegas, and more