Position Title: Benefits Administrator

Department: Human Resources

Work Arrangement: Hybrid, West Street Office (3 days in-office, 2 days hybrid upon completion of training)

We are guided by our IDEA principles – Inclusion, Diversity, Equity, and Accessibility – to support a workforce that reflects our community. Our principles support Greylock’s mission and our goals of building a diverse workforce – reflecting multiple identities – and supporting the diverse communities we serve. We strive to ensure that the spaces in which we work and community members we engage are inclusive.

To be employed by Greylock Federal Credit Union employees must reside in one of the following states: Massachusetts, New York, Vermont, or Connecticut.

Under the general supervision of the Human Resources Manager, administers and coordinates employee benefit plans including, Health, Dental, Vision, Life, Supplemental Life, Long and Short-Term Disability, COBRA, Dependent Care Subsidy, Flexible Spending Accounts, HSA, HRA, Student Debt, Non-qualified Plans, and 401(k) & Pension. Along with the supplemental benefit options to employees such as ER Dependent FSA, Dependent Subsidy Program, Medical Opt-Out, Scholarship Program, and Student Debt Program.

Key Job Requirements:

1. Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures.
2. Administer leave of absence programs such as STD, LTD, FMLA, non-FMLA, USERRA-, Uniformed Services Employment and Reemployment Rights Act PFML, NY PFL DBL, and personal leaves in accordance with established policies and procedures and all applicable laws. Assists employees with benefit questions/concerns, meets with employee prior to disability leaves, reviews leave of absence policies and procedures with employees, records and tracks all paperwork from vendors on the leave. Works with payroll specialist to ensure proper payment, preps SAF-System Access Form to block/unblock access while out. Follows up with employees on leave.
3. Manage vendor relationships with all benefit carriers, broker and other third-party vendors. Provides census data, reports as needed, and assists in resolving employee issues during the year.
4. Point of contact for with vendor on Retirement Medicare Employee Assistance program. Sending quarterly census files, directing employees and their families to vendor with questions concerning Medicare.
5. Research benefit regulations in our core states so we are compliant and treat each state equally. Learn all aspects of PFML by attending webinars and inquiring with the state on claim questions.
6. Administers and coordinates the set-up of the annual Open Enrollment Process with ADP and Brokers. Coordinates annual Open Enrollment meetings with staff prior to rolling out Open Enrollment Event. Monitors and Closes Open Enrollment. Prepares carrier connections for outside vendors for upcoming year. Assist Brokers on recommendations on plan design, vendor selection, and plan document language. Annually update new hire ADP wizard to add new plans. Coordinate and submit to BRI the annual open enrollment elections for active participants.
7. Approves new hire benefit elections and sends HSA/FSA/HRA election to vendor.
8. Biweekly approval of 401K and Pension contributions, oversees eligible employees entering the non-qualified plans, and meets with newly eligible employees to educate them on our 401k and Pension programs
9. Attend and Contribute to the Benefit & Retirement Committee meetings, taking meeting minutes. Works closely with Administrative Assistant in the 1st quarter scheduling Benefit, Retirement, and Prep meetings for the entire year.
10. Supplies Finance estimates on Benefit budget for upcoming year, Assist Finance Department with monthly balancing of HRA and Medical & Dependent FSA account.
11. Supports employees during separation talking to them about UI, prep Life portability form, Cobra, and Principal, gathers information and assists with preparation of all benefit plan audits, monitors the COBRA process through third-party vendor.
12. Coordinates Compliance Testing for Principal retirement programs and Benefit Resource compliance testing. Roll out annual Policy signoff for GFCU and GIA highlighting title of any changes in given year, Ordering annual posters for branches.
13. Audits Benefit invoices for payment via Accounts Payable, distributes money order for CULAC (CREDIT UNION LEGISLATIVE ACTION COUNCIL)
14. Submits new material biweekly for the HEARTbeat on various benefit topics Ex. Employee Assist Program, Health Plans, Retirement plans. Maintain biweekly information in one central folder. Submit HR Policy highlight and Ask HR
15. Prepare Annual Benefits Statements with Payroll Specialist to be mailed in Q1.
16. Acts as Payroll Back up when needed.

Actively represents the Credit Union in local civic, community and professional organizations. Promotes the Credit Union wherever and whenever possible.

The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and, therefore, required

Position Requirements:

• Associates degree in related field or an equivalent combination of education and experience.
• Current benefit program and requirement knowledge with 5+ years’ experience
• Understanding of Human Resource Department reporting and recordkeeping requirements and procedures.
• Well organized. Attentive to detail.
• Proven to maintain high standards of performance, integrity, efficiency, and confidentiality
• Strong public relations and communications abilities.
• PC proficient in MS Office.
• Hybrid position

Supervisory Scope: None

The salary range for this role is $22.11 to $28.75 an hour. This is the salary range we in good faith believe we would pay for this role at the time of this posting. We may pay more than the posted range for exceptionally qualified individuals. An employee’s pay position within the pay band will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience (job and life), skills (specific and transferable), seniority, performance, and business organizational needs. This range may also be modified in the future.

Service and stability: With a history going back to the 1930s, Greylock has served and grown within the Berkshire County community for almost a century, building deep roots in the area and the lives of the members we serve. Now serving over 100,000 members, Greylock is committed to building a team that loves to put others first.

Opportunities to grow: We offer clear career pathways, ongoing training and upskilling, and a supportive culture that invests in your success. Here, your work is purposeful, values-driven, and makes a real impact in our community.

Benefits that work: Where's a great place to work and grow your career with a competitive benefits package to complement it? Greylock’s health benefits, independently benchmarked, are largely market leading. We strive to offer a comprehensive package of value including a suite of health options (2 medical plan options, FSA Medical/Dependent Care, HSA/HRA, dental, vision, wellness), retirement- 401k plans with employer match & employer pension contributions, PTO, employee incentive plans, and an opportunity for profit sharing. We round out the package with employer paid life insurance along with both short- and long-term disability. To meet your individual needs additional life, accident, and critical illness benefits may be elected. We continue to engage with employee feedback and augment our offerings, recently adding pet insurance, and Medicare employee assistance to name a couple.