Summary: To assist the customer with questions, accurate data entry for invoicing and credits and maintaining accurate files.

Location: Hanover, MD

Hourly Rate: Start $18.15 with quarterly increases to $22.24 at one year

Standard Work Hours: M-F 8:30am to 5:00pm

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

·Daily entry of invoices and credits

·Working local email requests

·Routing internal/ external phone calls

·General office functions to included but not limited filing and maintaining local reports

·Maintaining local inventory matching (3-way match)

·Working with receiving team to maintain inventory reports accuracy

.Assisting with customer will calls.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Communication

Computer Skills (Basic Excel/Word knowledge)

Delivers Results

Dependability

Employee Engagement/Loyalty

Initiative

Internet Savvy

Interpersonal Skills

Job Knowledge

Professionalism

Quality

Self Awareness

Work Environment/Safety

Integrity

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Order processing systems.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.