Job Title: Patient Care Coordinator (Wellness Coordinator)
Location: 9500 S Eastern Ave Suite 120, Las Vegas, NV 89123

Position Type: Full-Time

Pay Range: $16.00/HR + Monthly Bonus

Position Hours: Tuesday - Saturday

Schedule:

Tuesday - Friday 8:30AM to 6PM

Saturday 9:30AM to 4PM

About Us: The Joint Chiropractic is transforming the chiropractic experience by making high-quality care accessible and affordable. Our membership plans, no-appointment policies, and convenient hours and locations to ensure everyone can benefit from our services.

Position Overview: The Joint Chiropractic is looking for enthusiastic Wellness Coordinators to join our team!

As a Wellness Coordinator or Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You’ll play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for selling to patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized workplace will also be important for your success.

Front Desk Responsibilities:

• Greet patients warmly and build lasting relationships.
• Educate patients on our wellness plans and services.
• Handle memberships, including sales and account management.
• Process transactions with precision and keep patient accounts updated.
• Assist with paperwork and clinic operations.
• Drive marketing and sales efforts to attract new patients.
• Manage patient flow and ensure clinic operations run smoothly.
• Maintain a clean, organized, and professional workspace.
• Provide outstanding customer service and uphold professionalism.
• Collaborate with team members to foster a positive workplace culture.
• Manage phone calls and texts via phone and web-based platforms.
• Perform additional tasks as needed to support the clinic.

Benefits: Full-Time Wellness Coordinators:

• Set schedule with weekend availability and extra shifts option.
• Medical, dental, and vision insurance.
• 401(K) matching.
• Paid time off and holiday pay.
• Paid parental leave program.
• Career growth opportunities.
• Monthly and quarterly bonus opportunities.
• Free chiropractic care for employees and discounted care for immediate family.

Benefits: Part-Time Wellness Coordinators:

• Set schedule with weekend availability and extra shifts option.
• 401(K) matching.
• Holiday pay.
• Monthly and quarterly bonus opportunities.
• Career growth opportunities.
• Free chiropractic care for employees and discounted care for immediate family.

• Minimum 1 year of sales experience in a fast-paced retail environment.
• High school diploma or equivalent.
• Cheerful and positive attitude.
• Availability to work weekends and evenings.
• Proficient with office equipment and software (Microsoft Office, Google Drive, social media).
• Maintain clinic cleanliness and professional appearance.
• Confident in presenting and selling memberships.
• Self-motivated and able to work independently.
• Strong conflict resolution skills.
• Office management or marketing experience is a plus.
• Ability to stand/sit for long periods and lift up to 20 pounds.
• Willingness to travel for training.