10778 - Sr. Network Engineer
Irvine, CA 92614 (5 days on-site)

Company Overview

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.

HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.

If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.

Website: http://www.haeaus.com

Role Overview:

Ensures Service Provider delivery of managed services in the areas of Network Services functions meet HAEA’s Network & Business requirements. This position requires in-depth knowledge of HAEA’s Network Infrastructure, (LAN/Switches, DNS – DHCP, WAN, Load Balancers, VOIP, VPN etc.) to address complex incidents and problems and to provide a stable and reliable infrastructure.

This position is also responsible for ensuring that Network Infrastructure meets availability requirements and contracted service levels. The person is also responsible for managing vendor technical performance, network specific contracts/suppliers and prioritizing customer business requests, managing projects schedules and budgets.

Key Responsibilities:

• Develop and provide Network architecture
• Provide Network documentation standards and requirements
• Develop business and functional requirements for Projects relating to the Network Management Services
• Manage circuit provisioning for new WAN connectivity, including obtaining favorable circuit pricing
• Work with Client’s facility personnel to build necessary facility requirements
• Order and expedite delivery of Network equipment, circuits and services
• Manage the performance of public carriers (and other third parties) to meet Client requirements (e.g., schedules, projects) and SLAs
• Coordinate and oversee third-party installation activities (e.g., Network carrier circuit installation activities, router installation)
• Approve router configuration files and IP addressing schemas and standards
• Provide requirements (e.g., security, performance) for physical and logical Network traffic segmentation
• Manage technical third-party relationships for facility cable management services (e.g., physical wiring between servers and wiring closet and between wiring closet and desktop)
• Support activities related to Client-planned or third-party planned and unplanned outages
• Monitoring Service Provider’s end-to-end support of Network Services
• Managing Service Provider overall performance & SLAs and quality in accordance with contract
• Ensuring that Patch Monitoring and Deployments are performed timely and in accordance with service levels.
• Providing on-site support to compliment service provider’s remote management services.
• Overseeing infrastructure hardware and software acquisition, installation, and changes.
• Ensuring high availability of infrastructure via service level management.
• Ensuring that Incident Management and upgrades are resolved.
• Identifying change requests in lieu of performance improvements and cost efficiencies.

Basic Qualifications:

• Bachelor’s degree or equivalent in the field of business, computers, information systems or related degree.
• 10-12 years relevant work experience in related functional role.
• Extensive knowledge of networking technologies and protocols including TCP/IP, QoS, IPT, VoIP, IOS; Routing and Switching; Routing protocols such as OSPF and BGP; WAN Optimization technologies
• Demonstrated experience Wired and wireless local area network (“LAN”) segments including wired and wireless infrastructure supporting all Network traffic originating from computing devices (e.g., wireless access points, desktop devices, local file and print servers, peripherals and other Network devices and other End User devices)
• Demonstrated experience with setup and configuration of redundant networking environments.
• Demonstrated ability to manage IP management components – Domain Name Services (DNS) and Dynamic Host Configuration Protocol (DHCP) components and central, real-time logging components
• Experience in Remote access components – Virtual private network (“VPN”) infrastructure
• Firewalls, Multi-factor authentication Equipment and Software (e.g., tokens), Intrusion prevention and detection devices
• Deep knowledge in designing and developing functional SDN and SDDC technology, understanding of security, physical networking is required
• Expertise in Network Components provisioned are included in all IT Life Cycle and IT Service Management Services-related documentation (e.g., asset management and configuration management, i.e. CMDB)

Preferred Qualifications

• Ability to design processes that ensure rapid Incident determination, alert identification and correlation, escalation and resolution for all Network environments on a 24x7x365
• Demonstrated experience with continuous improvements to Networking Solutions
• Remote access components – Virtual private network (“VPN”) infrastructure.
• Extensive experience with Networking problem diagnosis and resolution.
• Demonstrated experience with server administration.
• Experience in managing sourcing vendors, deliverables and service delivery outcomes.
• Preferred experience in managing enterprise network management SLA/service delivery metrics.
• Experience overseeing root cause analysis to proactively prevent problem recurrence and to improve Service Levels.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Team Culture: 
Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:

• Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
• Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.
• Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
• Growth: We prioritize personal and professional growth, offering opportunities for learning and development.
• Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.

Salary Range: $135,000 - $150,000

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.