ACCOUNT EXECUTIVE
We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team!

OVERVIEW OF POSITION:

To utilize significantly honed skills as a local meeting planner (including transportation logistics, event production, teambuilding, etc.) and cultivate sales through a geographic territory, assigned hotel, or assigned House Accounts. To lead a sales team consisting of an Account Manager and Program Design Associate to successfully create proposals, develop, secure, and execute said programs.

SKILLS REQUIRED
Strong Sales Skills, Effective Closing Skills, Leadership, Organization, Time Management, Strong Communication, Excel and Word, One-on-one personal interaction, and outgoing and positive attitude.

RESPONSIBILITIES:

Sales in assigned area.
Managing all accounts from proposal through final billing.
Supervise work performance of Account Manager and Program Design Associate.
Successfully achieve sales goals.
Build solid client relationships.

Sales Responsibilities:

Create opportunities through sales efforts in assigned area.
Communicate with Client to determine needs.
Communicate with vendors and Program Design Associate to generate proposals.
Communicate with Client to review proposals and required revisions.
Conduct site visits with clients.
Contract approved Services with client.
Attend Pre and Post Conference Client Meetings.
Check in with clients daily during program operations in person or through the Account Manager.
Return all customer calls within 24 hours.

Sales Account Management Responsibilities:

Maintain relationships with client and hotel partners.
Manage competitive influence on key accounts.
Manage deposits and Accounts Receivables.
Build rapport to sustain relationship.
Engage Management to expand influence and exposure.
Develop new opportunities.

General Responsibilities:

Lead by example.
Focus on customer's success.
Maintain a professional presence in the marketplace.
Manage team in step with company Core Values
Be solution oriented.
Hold yourself accountable for the team's performance.

Equal Opportunity Employer (EEO) Statement

Hello! Destination Management is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

ADA Essential Functions Statement

The tasks listed above represent the essential functions of the position. Additional duties may be assigned as needed. Candidates must be able to perform these essential functions with or without reasonable accommodation.

Physical & Environmental Requirements

This position requires the ability to remain in a stationary position, move about the workplace, and operate standard office equipment. Physical requirements are described using ADA-compliant, non-exclusionary language.

Reasonable Accommodation Statement

We are committed to providing reasonable accommodations to individuals with disabilities to enable successful performance of essential job functions. If you need accommodation during the application or employment process, please notify Human Resources.

Pay Transparency Notice

Where required by applicable law, we disclose a good faith compensation range that reflects what we reasonably expect to pay at the time of hire for this role. The actual offer may vary based on factors such as job-related skills, experience, education, certifications, and market conditions. For locations without a pay range disclosure requirement, candidates may still request the pay scale for this role during the process. We do not request or rely on salary history where prohibited by law.

At-will Employment

As an employee of Hello! Destination Management, your employment has been and continues to be “at-will.” This means that during the course of employment with the Company, employees are free to terminate their employment with the Company at any time, with or without a reason, and the Company has the right to terminate employees at any time, with or without a reason. Although the Company may choose to terminate an employee for cause, cause is not required. No one other than the President of the Company has the authority to alter this at-will employment arrangement, to enter into an agreement for employment for a specified period of time, or to make any agreement contrary to this at-will arrangement. Furthermore, any such agreement must be in writing and must be signed by the President of the Company.

Job Description Disclaimer

This job description is not a comprehensive listing of duties and responsibilities. Duties, responsibilities, and activities may change at any time with or without notice to meet evolving business needs.

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