The Visitor Center Retail Buyer Specialist (VCRBS) is responsible for developing and executing the merchandise strategy across both the physical Visitor Center location and the online retail platform. This role focuses on researching, sourcing, and curating new retail products, while ensuring accurate inventory control and efficient fulfillment processes. Additional responsibilities include supporting supply ordering, managing the e-commerce platform, and conducting regular physical inventory counts. The Retail Buyer Specialist reports directly to the Manager of Guest Experience and collaborates closely with the Visitor Center Supervisors for Distillery & Warehouse and Bottling, the Guest Experience Coordinator, and the Marketing and Quality Control departments. This position conducts job duties in a manner that demonstrates a strong food safety culture which ensures the safety and quality of our products.

The Visitor Center Retail Buyer Specialist (VCRBS) is responsible for executing all inventory control functions and ensuring the accuracy and efficiency of retail operations. Working closely with the Manager of Guest Experience, this role helps develop premium branded merchandise and engaging retail displays that reflect the Four Roses brand. The VCRBS oversees daily e-commerce operations, recommends enhancements to drive online sales, and creates strategic purchase orders for both new and replenishment merchandise. This position also ensures accurate pricing, maintains organized stock and retail spaces, and upholds all inventory control procedures. Through these efforts, the VCRBS supports Four Roses’ goal of delivering a consistent, elevated retail experience—both in-store and online—that enhances the overall guest journey.

Major Responsibilities 90%

Minor Responsibilities 10%

Assist Manager, Guest Experience with creating impactful and visually engaging, organized displays and implement seasonal updates: Works with brand team to ensure promotions are accurate and merchandised to the company’s standards, Maintain visual merchandising signs and merchandising equipment and fixtures.

Engage and communicate with customers, may support retail/POS functions and assist with guest hospitality to positively represent the brand.

Assists in Marketing related functions, events and activities as necessary.

Other Job Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Competencies

Required Education and Experience

Preferred Education and Experience

Supervisory Responsibility

The Visitor Center Retail Buyer Specialist role has no direct reports.

Work Environment

While performing the duties of this job, will work primarily in a climate-controlled environment with minimal safety/health hazard potential. Walking, lifting, moving merchandise (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use; frequent stressful conditions (cardiovascular). Limited sedentary work. Could be exposed to infrequent fumes or airborne particles, moving mechanical parts and vibration as could be expected in any OSHA compliant operation and may be occasionally exposed to a variety of extreme conditions in the distillery/warehouse/bottling environment.

Work Schedule, Location & Travel Requirements

The Visitor Center Retail Buyer Specialist works primarily from the Distillery location but will delegate time weekly to the Warehouse & Bottling Facility. Primary work schedule is Monday – Friday 8:00 am to 4:30 pm. Evenings and/or weekends may be required on occasion to facility floor resets, merchandising responsibilities, and physical inventory counts. Travel is required between Kentucky locations. Travel could be required to other sites, cities to learn more about specific or general operations, vendors, equipment, or methods. Travel required between Four Roses Distillery and Warehouse & Bottling Facility locations weekly, up to 30% of time. Additional travel for meetings, vendor relations and professional development may also be required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, lifting, bending, kneeling, stooping, crouching, crawling, and climbing stairs, as the job requires. The employee must work as team member in comparable work and actions. The employee may lift up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.