Join Our Elite Audio-Visual Team – Where Excellence Meets Innovation!

Are you a top-tier audio-visual technician with extensive experience, leadership skills, and a CTS certification? We're on the lookout for the best in the industry to join our elite team. If you have a deep passion for cutting-edge AV technology, a stellar track record of delivering high-quality solutions, and the drive to excel in a dynamic environment, we want you! At Video Reality, Inc., you'll have the opportunity to work with the latest technology, lead groundbreaking projects, and be part of a team that values your expertise and professional growth.

Position Summary
An Audio-Visual Technician III is responsible for installing, maintaining, commissioning and troubleshooting complex audio-visual equipment and systems as well as overseeing other team members performing these duties. This includes tasks such performing complex installations, commissioning complex equipment, directing installations and tasks on a jobsite, and performing complex service calls.

Education & Experience
• High School Diploma or GED
• CTS, CTS-D, CTS-I, ANP, PMP, or equivalent
• 5+ Years Related Industry Experience

Primary Position Duties
• Perform audio visual system installations without supervision including, but not limited to:
o Mounting Speakers, Displays, and other equipment
o Mounting peripheral accessories and equipment
o Pulling wires and cables
o Terminating and soldering wires, cables, and connectors
• Perform complex installations without supervision according to safety guidelines and manufacturer’s instructions and specifications.
• Plan, direct, and oversee the installation of complex audio-visual systems.
• Read and understand complex Scopes of Work and complex, highly engineered plans and drawings, and execute installations accordingly.
• Perform complex technical service calls to diagnose and restore audio visual system functionality.
• Contact and work with manufacturer technical support to complete service calls efficiently.
• Work with manufacturer technical support to start RMA processes as needed and report and record in Field Management Software.
• Use testing equipment such as a Cable Tester, Network Cable Tester, and voltmeters to test and diagnose cables and equipment, and perform certified cable testing requirements.
• Perform complex software and firmware updates to highly valued equipment, programs, and systems using a computer and other methods.
• Commission control systems.
• Maintain Service & Installation Department Vehicles, report needed maintenance to Manager.
• Confirm vehicles are properly loaded with required products, hardware, wires, cables, and equipment for installations.
• Break down boxes and dispose of trash when on job sites and in the warehouse.
• Acquire customer sign-off records and the close of installation and return to Manager.
• Use discretion to make minor modifications in Scope of Work while on jobsites.
• Contact Manager for major changes or requests in Scope of Work or product when on jobsite.
• Acquire customer sign-off records at the close of installation and return to Manager.
• Maintain a clean and safe workplace by sweeping, vacuuming, and cleaning up tools and products on job sites and in warehouse as directed.
• Report low stocked hardware and product commonly used for installations to Manager.
• Perform regular and scheduled inventory counts of vehicles, and restock vehicles with inventory, hardware, and supplies as needed.
• Assist in on-the-job training for Audio-Visual Technician II team members.
• Complete industry training and manufacturer training according to Company training plans.
• Track and report all working time in field management software and payroll software.
• Track and report all expenses in field management software.
• Travel and work out-of-town, overnight, for several consecutive days.

Physical Requirements
• Lift 80lbs minimum, sit, squat, stand, bend, reach, crawl, to perform installations.
• Carry tools & equipment up and down several flights of stairs.
• Work and stand for several hours consecutively without breaks.
• Work indoors and outdoors year-round.
• Work on ladders, lifts, and catwalks for extended periods of time.
• Possess good eyesight and manual dexterity.